Senior Customer Service Specialist
Current
Aug 2024 - Present
AeroLeads people directory · profile
Daniel Palma Email & Phone Number
Senior Customer Service Specialist
at
Coventry Building Society
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Service Specialist
Location
Bournemouth, England, United Kingdom
Company size
Who is Daniel Palma? Overview
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Quick answer
Daniel Palma is listed as Senior Customer Service Specialist at Coventry Building Society, a with 1544 employees, based in Bournemouth, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Daniel Palma.
Daniel Palma previously worked as Accredited Customer Service Advisor at Lloyds Banking Group and Online Lecturer at Iefp - Government Institution. Daniel Palma holds Bachelor'S Degree, Marketing from University College Birmingham.
Company email context
Email format at Coventry Building Society
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Coventry Building Society
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Profile bio
About Daniel Palma
Results-driven, with an academic background in Global Marketing Management.I thrive in creative-lead roles that make use of my intuition & passion for emotional storytelling. This allows me to create engaging copy and media content that is "felt" and not only "seen". From concept to completion, I focus on Directing, Producing and Presenting content that incorporates the mission & vision of the project.Critical thinking, ownership, curiosity, emotional introspection, problem-solving & decision-making.
Current workplace
Daniel Palma's current company
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Coventry Building Society
4 roles
Daniel Palma work experience
A career timeline built from the work history available for this profile.
Accredited Customer Service Advisor
• Customer Journey & Problem Resolutions: Quickly establish relationships and trust, for sensitive financial conversations to take place. Assess current problems, find possible solutions, and follow protocol & regulations to ensure all customers' needs are met.• Account Opening & Risk Assessment: Understand customer's financial situation, data analysis, follow risk procedures and present tailored relevant options.• Duty of Care & Integrity: Taking time to resolve queries with financial inclusion. Providing quality service to assert and reassure confidence in the brand.
Jun 2022 - Aug 2024
Online Lecturer
Successfully taught and helped more than 200+ unemployed students in improving their qualifications to best suit the current job market needs.• Marketing - Market analysis; Consumer behaviour patterns; Identification of variables & metrics analysis.• Digital Literacy - Windows operations; Online search tools; Artificial Intelligence.• Personal Development - Proactive mindsets to adopt (attitudes, posture & behaviour).
Apr 2021 - Jun 2022
Brand Coordinator Trainee & Marketing Assistant
Marketing campaigns, new app users acquisition, and online community stimulation in the fintech startup space.• Employer Branding & EVP strategies;• Post-Launch Paid Advertising campaign strategist;• Analysis of analytics and metrics of on-going Marketing campaigns;• Social Media Content Assistant – production of design & copywriting to create engaging and consistentcontent.
Jan 2021 - Jul 2021
Team & coworkers
Colleagues at Coventry Building Society
Other employees you can reach at coventrybuildingsociety.co.uk. View company contacts for 1544 employees →
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Maxine Harrison
Colleague at Coventry Building SocietyBedworth, England, United Kingdom
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Julia Davenport
Colleague at Coventry Building SocietyCoventry, England, United Kingdom
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L Anderton Cemap Cipd
Colleague at Coventry Building SocietyGreater Coventry Area, United Kingdom
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Francis Perkwood
Colleague at Coventry Building SocietyUnited Kingdom
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Nisha Gohil
Colleague at Coventry Building SocietyCoventry, England, United Kingdom
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Andrew Thomason
Colleague at Coventry Building SocietyCoventry, England, United Kingdom
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Mike Mcenery
Colleague at Coventry Building SocietyUnited Kingdom
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Shahed Hussain
Colleague at Coventry Building SocietyWest Midlands, England, United Kingdom
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James Thomas
Colleague at Coventry Building SocietyLos Angeles, California, United States
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Sophie Jelley
Colleague at Coventry Building SocietyCoventry, England, United Kingdom
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Maxine Harrison
Colleague at Coventry Building SocietyBedworth, England, United Kingdom
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JD
Julia Davenport
Colleague at Coventry Building SocietyCoventry, England, United Kingdom
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LA
L Anderton Cemap Cipd
Colleague at Coventry Building SocietyGreater Coventry Area, United Kingdom
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FP
Francis Perkwood
Colleague at Coventry Building SocietyUnited Kingdom
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NG
Nisha Gohil
Colleague at Coventry Building SocietyCoventry, England, United Kingdom
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AT
Andrew Thomason
Colleague at Coventry Building SocietyCoventry, England, United Kingdom
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MM
Mike Mcenery
Colleague at Coventry Building SocietyUnited Kingdom
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SH
Shahed Hussain
Colleague at Coventry Building SocietyWest Midlands, England, United Kingdom
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JT
James Thomas
Colleague at Coventry Building SocietyLos Angeles, California, United States
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SJ
Sophie Jelley
Colleague at Coventry Building SocietyCoventry, England, United Kingdom
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2 education records
Daniel Palma education
Bachelor'S Degree, Marketing
Bachelor'S Degree, Marketing/Marketing Management, General
FAQ
Frequently asked questions about Daniel Palma
Quick answers generated from the profile data available on this page.
What company does Daniel Palma work for?
Daniel Palma works for Coventry Building Society.
What is Daniel Palma's role at Coventry Building Society?
Daniel Palma is listed as Senior Customer Service Specialist at Coventry Building Society.
Where is Daniel Palma based?
Daniel Palma is based in Bournemouth, England, United Kingdom while working with Coventry Building Society.
What companies has Daniel Palma worked for?
Daniel Palma has worked for Coventry Building Society, Lloyds Banking Group, Iefp - Government Institution, and Beier360.
Who are Daniel Palma's colleagues at Coventry Building Society?
Daniel Palma's colleagues at Coventry Building Society include Maxine Harrison, Julia Davenport, L Anderton Cemap Cipd, Francis Perkwood, and Nisha Gohil.
How can I contact Daniel Palma?
You can use AeroLeads to view verified contact signals for Daniel Palma at Coventry Building Society, including work email, phone, and LinkedIn data when available.
What schools did Daniel Palma attend?
Daniel Palma holds Bachelor'S Degree, Marketing from University College Birmingham.
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