Daniel Hill Email & Phone Number

Boston, Massachusetts, United States

Stratham, New Hampshire, United States

Beaverton, Or

I impacted Athletes* digital consumer experience with contact support resolution, during their Nike e-commerce journey. Gathered consumer insights to influence member purchasing decisions using live on-demand messaging; through personal experiences, trends, and product information en route to generating over $800K in influenced demand. Translated consumer insights into tangible data for appropriate teams. • Interpersonal Skills – Problem-solving through the use of emotional intelligence to provide members with conflict resolution while influencing purchasing decisions. • Performance Metrics – As a team we surpassed one million conversations, generated $35 million in influenced demand.

Greater Seattle Area

As a retail Athlete*, I demonstrated strong consumer and marketplace understanding through retail acumen, product knowledge & storytelling to help influence and empower members on purchasing decisions. Embodied unwavering commitment to customer service, delivering Nike memberships, and maintaining premium service. • Streetwear Consumer Insight/Analysis – Empowered Nike Seattle teammates to collaborate on a passion project with independent research to highlight merchandising opportunities in comparison to competitors within proximity.• Demonstrated leadership – Innate ability to foster significant work relationships with leaders and peers who voted me as MVP on numerous occasions. Led and Influenced others through coaching and development on product knowledge, customer service, as well as merchandising principles. • Retail Merchandising – Executed visual merchandising strategies to update seasonal flow, contributed to store's visual appearance and helped display trends initiatives.

Seattle, Washington

Aided the product development process through sample procurement, seasonal assortment management, line plan management. Served as a key liaison between the Product creation function, merchandise specialists, Merchandise Analysts, allocation analysts, and production planners to collaborate cross-functionally to maintain product information accuracy, calendar adherence, and Visual line plan creation. • Product Information - Managed seasonal product information in a system similar to MMX, including SKUs, CCs, product photos. I exported this information to help create seasonal line plans, manage Buys, assortments, and POs. • Assisted Product Creation Process – Successfully helped brought to market over 200 SKUs and 450 color choices from sketch to consumer. A talent for data integrity while maintaining core product information, created and maintained multiple seasonal product line information. • Spearheaded process Improvements - I was a champion of improving stale processes that NPG was plagued with. Trying to kaizen ways that would save the company time and money and the buyer liaison role more efficiently.

Greater Seattle Area

Deadline-driven role centered on strong attention to detail and analytical aptitude. Being proficient in seeking product information, and speaking with merchandise vendors, became an asset in performing Merchandise information duties. Which included data entry, keying promo codes, price adjustments, and product database management. Collaborated cross-functionally to meet financial projections and ensure inventory made it to stores. • Development – Progressed into a subject matter expert by training new and existing specialists on processes imperative to the success of item set up.• Productivity – Increased CC and SKU production by 300%, increased departmental CCs past the one million mark in 2017, earned a promotion to Buyer Liaison in the fall of 2017.

Kirkland, Washington

As a community ambassador, I managed outreach campaigns and community-driven events for summer's outreach interns. Partnered with municipalities to create educational material that I presented to multi-family dwellings and businesses to help create conversion opportunities. • Managed Existing accounts - Maintained and enhanced customer relationships and satisfaction through community involvement.• Brand management & Marketing - Participated in business outreach, attended public events, City Council/Board meetings, created email marketing campaigns to help educate the public and increase revenue.

Woodenville, Wa

Public Education and Business Outreach in Environmental sustainability (Recycling, Composting and MSW).Customer relations and Brand management. Worked with a variety of municipalities in the Puget Sound area to help reach diversion goals.Contributed to a positive team spirit and enhance team morale.Data entry.