Daniel Aaron Blough Email & Phone Number

Pittsburgh, Pennsylvania, Us

• Manage relationships and the sales cycles with large and complex national accounts.• Facilitate master plan with strategic planning regarding implementation of goals for program (s) success.• Promote and implement various products and services that allow clients to better manage finances, claim spend, and member utilization. • Emulate exemplary leadership roles and sales goals for repeatable performances throughout the company.• Responsible for maintaining and renewing client contracts.• Orchestrate sales of lines of business including pharmacy services.• Manage 100,000 members and business located in 5 different states in varying industries including trucking, industrial construction, aviation, banking, farming and food production, and the Gortex industry.• Manage self-funded plans which allows work with groups managing pan cost, financials, and utilization programs.• Facilitate management plan cost, financials, and utilization programs .• Collaborate High level executives including Chief Financial Officers, Human Resource Executives, and High-level principals.• Orchestrate and develop work with large and prestigious consulting houses | Mercer and Hub International.• Responsible for providing customer service, business acumen, data analysis, and financial assessments.• Coordinate internally with stake holders providing the services to clients | underwriting, actuarial, product development, legal, operations.• Collaborate with outside vendors.• Sell products and services with these vendors | Diabetes solutions, MSK programs, Telemedicine services.• Liaise with clinical partners to manage High-cost claim spend and clinical intervention for most high touch members.

Pittsburgh, Pennsylvania, Us

• Managed a book of business of 800 clients varying in size. • Responsible for Renewing business, selling lines of business, and maintaining positive relationships with insurance brokers, and clients.• Provided superior customer service.• Managed projects to build our overall book of business and increased client satisfaction.• Spearheaded sales projects including PEO development and Network Education efforts. • Collaborated with stakeholders across the enterprise .• Ensured understanding of leveraged subject matter experts. • Provided clients with current information.• Succeeded with 98% retention rate during time as a Senior Representative |even though rates were 10-25 percent above competition.• Managed profitable book of business, exceeding profitability goals each year while at Highmark.• Mentored newer Sr. Staff on relationship management, business development, customer service, and internal growth. • Worked with local high touch and prestigious insurance agencies | Including more "Difficult brokers".• Orchestrated and coordinated trusted relationships. • Primary ambassador for Highmark by service, and relationship management skills.

Pittsburgh, Pennsylvania, Us

• Managed a book of business with over 600 clients throughout Western PA.• Managed the sales and retention pipeline for existing customers.• Managed relationships with many insurance agencies and clients to ensure Highmark's by products were positioned in a positive light.• Provided customer service and product knowledge to customers.• Exceeded goals in a market where the competition was lower in cost.• Maintained retention goals (over 98%) each year in this position.• Exceeded profitability goals each year by 200%• Exceeded cross-sale goals each year | by 50% |retained 100% ancillary sales• Developed territory specific action plans to ensure products were positioned appropriately in different areas of the state.

Roseland, New Jersey, Us

• Worked with Clients in 13 states on renewing business, quoting business, selling business, and customer service.• Managed a book of over 500 clients. • Maintained book of business client during my brief time with ADP.• Provided customer service and product knowledge.• Collaborated with several different health plans across the states.• Serviced- managed escalated customer inquiries to ensure high-levels of service and satisfaction.

Pittsburgh, Pennsylvania, Us

• Managed a book of business with Over 400 clients at varying sizes.• Achieved a 98% retention rate which exceed goals each year .• Responsible for cross-sales, retentions, and overall customer satisfaction.• Collaborated with highly visible insurance agencies, brokers, and clients.• Maintained superior customer service, product knowledge, and reputation in the market Met sales, retention, and cross-sale goals in a capped incentive model.• Performed and Maxed out each year.

Springfield, Massachusetts, Us

• Assisted with clerical office duties.• Observed corporate procedures such as selling techniques. • Performed a variety of administrative assistant services for agents and company executives including word processing, file maintenance, and customer service.

• Assisted with the creation of a business plan for a hospital-based rehabilitation department including data collection, competitor assessment, SWOT analysis and quantifiable goals, objectives and strategies.• Created an Excel-based tracking system to monitor physician referral patterns.• Conducted focus groups with clinicians to garner professional perspectives of service delivery.• Generated copy to enhance the department’s web presence.• Reviewed marketing budgets and negotiated advertising rates with local media.• Generated copy for both print and radio promotion.