Daniel Abbott Email & Phone Number

United States

• AMERISAVE – MORTGAGE LOAN PROCESSORReno, NV2020 – Present Process mortgage loans to ensure compliance within company guidelines, while achieving production and quality metrics. Work closely with Customer Operations.
• Close an average of 40 loans a month
• Utilize pipeline reports to effectively manage loans and prioritize daily workflow
• … Show more AMERISAVE – MORTGAGE LOAN PROCESSORReno, NV2020 – Present Process mortgage loans to ensure compliance within company guidelines, while achieving production and quality metrics. Work closely with Customer.
• Audit the loan application packages ensuring completeness, to include review of credit, income, assets and disclosures, as well as documentation from the customer and third parties
• Review loan application packages for completeness and accuracy, including but not limited to credit, income, assets and disclosures including required documentation from the customer and third parties to support loan.

Reno, Nevada, United States

• Process mortgage loans to ensure compliance with Company guidelines, while achieving production and quality metrics. Work closely with Customer Operations, Loan Officers and Underwriters to submit, process, close and.
• Audit the loan application packages ensuring completeness, to include review of credit, income, assets and disclosures, as well as documentation from the customer and third parties
• Review loan operating system to ensure all… Show more Process mortgage loans to ensure compliance with Company guidelines, while achieving production and quality metrics. Work closely with Customer Operations, Loan.
• Review loan operating system to ensure all information is accurate and matches documents provided
• Certify accurate pipeline by documenting file status, lock expiration and conversation log to track loan progress
• Build great client rapport by routinely communicating with customers and by delivering outstanding customer service Show less

Reno, Nevada, United States

• Received inbound calls from existing customers to determine how I could best meet their needs in all aspects of loan servicing.
• Demonstrated empathy and patience, while attentively listening to customer needs and concerns
• Assist and respond to customers through various types of platforms; such as phone, email and instant messaging
• Effectively communicate with my team to ensure high quality and timely responses with resolutions to customer requests
• Provide thorough and… Show more Received inbound calls from existing customers to determine how I could best meet their needs in all aspects of loan servicing.
• Provide thorough and specific call notes, documentation, and updates to customer files in the system Show less

Reno, Nevada, United States

• Inventive, outside the box thinking for multi-tasking and entertainment
• Provide a consistent routine to follow and learn basic every day functions of keeping a home together
• Ensure household runs as smooth as possible in a routine, while allowing flexibility for unexpected schedule changes and events

Phoenix, AZ/Reno, NV

• Collaborate with insurance companies to provide temporary housing for their clients. Working directly with displaced families; providing personal and immediate attention in their time of needResponsibilities
• Work remotely from home, while maintaining communication with the corporate office to ensure company and client needs are met
• Communicate with insurance adjuster and displaced family to determine what best fits the family’s needs as well as the adjusters budget
• … Show more Collaborate with insurance companies to provide temporary housing for their clients. Working directly with displaced families; providing personal and immediate attention in their time of needResponsibilities
• Extensive research of rental market, while negotiating lease terms and move-in costs with landlords and property managers in a timely manner
• Facilitate the move-in and move-out process to ensure a smooth relocation in the families time of need

Phoenix, Arizona Area

• Provide unprecedented customer service in an attempt to resolve customer dissatisfaction, while attempting to maintain the client account and upsell them on additional products
• Top representative for the regional office for twelve months and running
• Amongst the top five representatives nationwide for ten months and continuing to strive
• Provided coaching assistance with fellow reps to improve their skills
• Lead team meetings to ensure that fellow employees are up to date… Show more Provide unprecedented customer service in an attempt to resolve customer dissatisfaction, while attempting to maintain the client account and.
• Lead team meetings to ensure that fellow employees are up to date with current information and changes Show less

Scottsdale, AZ

• Introduced the company to assisted living home communities in the Western Maricopa County; an underdeveloped territory in over two years
• Built strategic relationships with event planners to coordinate quarterly forums for the community residents
• Brought knowledge to community events that would reach out to existing and potential residences, expanding AccentCare’s client base as well as the communities
• Attended seminars and conventions networking with various Assisted Living… Show more Introduced the company to assisted living home communities in the Western Maricopa County; an underdeveloped territory in over two.
• Attended seminars and conventions networking with various Assisted Living and Health Care individuals
• Found new and strategic ways to expand and build client base Show less

Phoenix, Arizona

• Supportive in the training and growth of junior sales personnel, aiding their needs and motivating them to meet and surpass their goals, while maintaining and continuing to expand own client baseAccomplishments
• Explore and locate new clients using various resources in the transportation industry; as well as finding and utilizing my own resources
• Obtain new clients by finding and utilizing my own resources and creativity
• Produce innovative ways to increase profit… Show more Supportive in the training and growth of junior sales personnel, aiding their needs and motivating them to meet and surpass their goals, while maintaining and.
• Produce innovative ways to increase profit margins and revenues, while maintaining existing customers
• Performing at the top 5% of lead generating sales force

San Diego, CA

• Assist customers with all their needs (internet, copies, faxes, packaging and shipping needs) while up selling store products
• Packaged products for customers ensuring the UPS “Pack and Ship Promise Guarantee”
• Kept store stocked and up to date with needed and necessary products, anticipating store and customer needs

Phoenix, Arizona Area

• Provided exceptional customer service to both tenant and property owner’s ensuring both parties needs were met.Responsibilities
• Leased properties, ensuring there was minimal down time between tenants
• Processed applications guarantying all potential tenants meet client standards
• Processed maintenance requests in a timely manner
• Acted as a liaison between vendor, owners and tenants while maintaining harmony for all parties
• Network with various outlets to… Show more Provided exceptional customer service to both tenant and property owner’s ensuring both parties needs were met.Responsibilities

Liberal Arts

Sales, Distribution, And Marketing Operations, General