Daniel Abbott Email & Phone Number

Castleford, England, United Kingdom

• Take full responsibility for the definition, approach, facilitation and satisfactory completion of project while Identifying, assess and manage risks to the success of the project.
• Ensure that a realistic project plan is maintained and ensure regular and accurate communication to stakeholders, consistent with the method in use (agile, waterfall, etc).
• Manage the change control procedure and ensure that project deliverables are completed within agreed cost, timescale and resource budgets, and are signed off.
• Provide effective leadership to the project team, and take appropriate action were team performance deviates from agreed tolerances.
• Managing the project budget on behalf of the Senior Sponsor, or Programme Manager, monitoring expenditures and costs against delivered benefits.
• Continuously benchmark project management performance to identify improvements and achieve higher capability maturity in project and portfolio management.

Leeds, England, United Kingdom

• Supported the development of Npower’s asset forecasting and ordering strategy, through analysis, reviewing options and ongoing assessment of risks, opportunities, and regulatory obligations – ensuring the optimal asset.
• Collaborated with stakeholders to secure asset availability as functionality and asset manufacturer technology becomes available.
• Successfully redeveloped Npower’s asset forecasting, ordering and stock control strategy through accurate stock position reporting reducing surplus stock ordering by 10%.
• Supported the ongoing assessment of Npower’s asset requirements against the complex and changing backdrop of technical, strategic, commercial, and operational objectives and constraints.
• Created and maintained a robust and auditable asset ordering and receipting process that mitigates risks associated with the increasing complexity of Npower’s smart asset portfolio.
• Ensured Npower was best equipped to meet its regulatory, financial and customer obligations, by ensuring the correct assets are available for successful installations in optimised volumes, minimising the stranded asset.

Leeds, United Kingdom

• Responsible for the management of a team of 16 providing support from a day-to-day operational view and supporting the development and progression in line with the companies’ goals.
• Continually exceeded a 95% Right First Time target by embedding a strong collaborative and data driven approach leading the team to perform over target for the first time in 18 months.
• Accountable for management and tracking of assets ensuring that meter asset stock is tracked with clear visibility of meter stock location at all times.
• Responsible for identifying, communicating, and mitigating low stock levels across the supply chain to ensure that deployment is not negatively impacted.
• Management of the accuracy and reliability of the asset management databases ensuring stock is tracked, with locations known across all elements of supply chain and field distribution at all times.
• Accountable for implementing Policies in line with overall Asset Strategy ensuring that appropriate tactical operational decisions are made in line with agreed policy.

Leeds, United Kingdom

• Training of senior and junior management covering topics such as team management, people, self and personal development, strategic change, systemic change, employee satisfaction, customer satisfaction and demand and.
• Delivered companywide colleague improvement training packages focusing on Performance Management and Performance Dialog.
• Modelling of Key Performance Indicators to allow team reporting views on Leadership & Employment, Operational, Financial and Customers at both executive and operational levels.
• Reviewing and supporting the rebuilding of processes within the business by training and using appropriate process improvement methodologies to create a more efficient operating model.
• Actively coordinated process improvement initiatives seeing a reduction in wasted travel time for engineers, reduction in unnecessary customer re-contact and improved complaint resolution time.

Leeds, United Kingdom

• Owned all matters relating to process architecture and design for all end to end (E2E) Customer Journeys.
• Guided business change and key business stakeholders through the impact assessment and process changes working closely with these stakeholders to meet their goals.
• Translation of the journey design into redefined E2E process maps for all key underpinning activity.
• Directed, managed & governed process solution scope and design, and will own and control the integrity of the end-to-end process.
• Developed and maintained process design and architecture toolkits, interfacing with the Journey team and wider functions to ensure the toolkits are understood and adhered to in line with any relevant quality management.

Wakefield, United Kingdom

• Working with Project Portfolio Managers, Programme & Project Managers and other staff to understand the demand profile for project, implementation and support staff of different competence groups
• Efficiently allocating KCOM staff to projects to meet the demand profile and the development needs of individual staff
• Allocating resources against future pipeline to give responsibility in the pre-sales period
• Identification and allocation of external resources to deliver projects as resources (excludes work delivered as a ‘service’)
• Management of the ATR process for contractors and gaining approval against the demand plan in advance of deployment need
• Maintaining relationships with third party professional services firms and vendors via the vendor management team to ensure service based allocations are handled as part of the wider supply side allocation work

Leeds, United Kingdom

Leadership of Hosting Designers, Engineers and Delivery Managers in a fast paced environment ensuring customers solutions are delivered as expected and on timeResponsible for process improvements to deliver consistency across the area ensuring a great customer experience is the main factor involvedPlan and Manage the delivery and early-life support of new.

Communication management of multiple mobile and static stationsManagement of HF/VHF, Satellite and IT Communications networks and systemsMonitoring and management of Satellite tracking systems to manage movement of tasks and missions Liaise as appropriate with other parts of Aegis on matters affecting communicationsAssistance to Communications Information.

Management of data within the Network Inventory Management system CramerUsing Remedy ticketing system to highlight faults and fix data problemsLiase as appropriate with other parts of Energis on matters affecting data inputEnsuring Network Inventory Management system matches companies NetworksHold Cramer User Groups to help drive best practice in the use.

Team Leader of Personal Security Detail responsible for client protection when on task throughout various locations within Southern provinces in IraqConstant training of team with regards to established and new client protection, convoy drills and communications required within the operating environmentTask planning in accordance with intelligence reports.

Responsible for the installation, antenna sighting, testing procedures and operations of isolated radio stations throughout Europe including KosovoResponsible for maintenance of radio rebroadcast links and systemsEngaged in technical and administrative liaison between senior multinational management levelsDiagnosed and repaired faults and network.

Telecommunications Radio Engineer Class 2, Radio Communications

UHF, VHF and HF Radio Equipment set up including remdies of technical faults.

Btec Level 3 Close Protection Operations & Faw, Security

Activities and Societies: Complete the BTEC Level 3 Close Protection Operations & FAWBTEC Level 3 Close Protection Operations & FAW

Prince 2 Agile Foundation And Practitioner, Project Management, Pass

Sixsigma Green Belt, Six Sigma, On Going