Daniel Abbott Email & Phone Number

Ottawa, Ontario, Canada

• Delivering World Class Customer Service• Educating Customer on changes to their Credit card account• Asking questions to uncover additional needs• Offering products and services to meet clients needs• Meeting monthly sales goals• Meeting customer service monthly objectives• Handled cash, interact and credit card transactions and balanced cash at shift end• Influential sales skills; ability to sell products and services to clientele• Proposed and informed… Show more • Delivering World Class Customer Service• Educating Customer on changes to their Credit card account• Asking questions to uncover additional needs• Offering products and services to meet clients needs• Meeting monthly sales goals• Meeting customer service monthly objectives• Handled cash, interact and credit card transactions and balanced cash at shift end• Influential sales skills; ability to sell products and services to clientele• Proposed and informed clients about specific Bank products and services• Performed operational activities• Provided consistent, superior service to every customer • Ability to relate to a diverse population Show less

• Assisted the Lawyer and Paralegals on client matters pertaining to the areas of provincial offences such asproperty law, municipal by-laws and building code violations as well as criminal summary offences,small claims and various tribunals • Drafted, edited and revised retainer agreements, client correspondence such as letters and emails,pleadings, complaints, subpoenas, interrogatories, legal briefs, motions, plaintiff’s claims, defenceclaims, letters to opposing counsel… Show more • Assisted the Lawyer and Paralegals on client matters pertaining to the areas of provincial offences such asproperty law, municipal by-laws and building code violations as well as criminal summary offences,small claims and various tribunals • Drafted, edited and revised retainer agreements, client correspondence such as letters and emails,pleadings, complaints, subpoenas, interrogatories, legal briefs, motions, plaintiff’s claims, defenceclaims, letters to opposing counsel and court administrators • Analysed and gathered legal research such as researching facts of the case, identifying the appropriatestatutes, previous judicial decisions (case law) and legal articles • Supported case preparation by preparing case summaries and materials for mediation conferences • Organized materials for civil litigation such as preparing affidavits of documents, exhibits and book ofauthorities • Maintained the firm calendar • Inputted information into file database and case management software (PC Law) • Conducted client interviews to obtain information about their legal issues, communicates with clients onstatus updates and/or inquiries Show less

• Assisted in general office administration, appointment scheduling and travel coordination• Directly responsible for creation of new client management database• Responsible for fact checking, interviews, and client /witness preparation• Provided assistance to partners and clients before specialized tribunals and boards• Managed cases, preparation of documents, records management, research and analysis• Drafted correspondence, proofread reports, scheduled appointments… Show more • Assisted in general office administration, appointment scheduling and travel coordination• Directly responsible for creation of new client management database• Responsible for fact checking, interviews, and client /witness preparation• Provided assistance to partners and clients before specialized tribunals and boards• Managed cases, preparation of documents, records management, research and analysis• Drafted correspondence, proofread reports, scheduled appointments, maintained client file system• Reviewed trademark applications, prepared submission reports and briefing documents for staff• Assigned as firm liaison to Industry Canada Intellectual Property Office Show less

Public Relations

Paralegal

Bachelor Of Arts- English Literature