Daniel Abbott Email & Phone Number

London, England, United Kingdom

Warrington, England, United Kingdom

Liverpool, United Kingdom

Creating new products and maintaining an already existing catalogue of over 10,000 SKUs, strengthened the product database by adding products for sale, and increasing revenue by efficiently adding new products on a weekly basis.Working closely with the MD using Magento 2 Admin and OrderWise business management system to create and add new products to the system and websites.Constant maintenance of the website and reporting to the Web Development teams, previously have decreased errors and increased site functionality which improved click-through rate by 10%.Weekly meetings with the purchasing team to provide them with product data and cost per item, in order to assess whether we should stock them.Provided monthly reports to the Purchasing and Warehouse teams in regards to slow-moving or discontinued items, which can be discounted to increase warehouse space.Attend monthly meetings with the Web Development team in order to arrange and create SEO strategies. Proficient in sites such as SEMRush and Google Analytics.

Liverpool, United Kingdom

Co-ordinated orders placed on the website and flagged any potential errors as fraud or processing those acceptable. Contacting customers via email or telephone if any errors.Sorted through orders from the website that were processed through the Orderwise management system. Increasing daily sales numbers by 20 per hour.Communicated daily with the sales team leaders to action any fraudulent orders which in turn increased productivity as the other orders could be actioned.Keen eye for detail was required to investigate potential fraudulent orders, overall fraudulent orders decreased by 15% every 3 months. Developed strong customer service skills as you spoke daily to customers via email or telephone to resolve issues.Tracked hourly and daily KPIs, showing excellent time-keeping skills to manage.

Liverpool, England, United Kingdom

Achieved implementing the product information from Sage 200 and Volo E-Commerce into EPOS till system in order for products to be sold on the shop floor while also selling on the website. Supervised apprentices on how to achieve this also.Experienced with Sage 200 in order to create products and allow them to communicate with the EPOS till system in the LIV retail store.Allowed Sage 200 to extract product data and compiled it into Volo E-Commerce software to integrate the products and their stock levels across all fronts such as website and retail store.Trained apprentices and junior staff on how to add and edit products to the Magento platform ready for sale on site.

Liverpool, United Kingdom

Started in a small team gaining knowledge about Magento and Volo Ecommerce software to input a wide range of food products onto the website.Proficient with image editing software such as Photoshop and GIMP to edit product photos for our site and gave feedback to the photographer for edits.Dealt with customers via phone and email, taking their orders over the phone or assisting them with their website orders.Assisted with the creation of the website and catalogue of products from the early start of the business. Increased the product catalogue to over 15,000 SKUs.

Liverpool, United Kingdom

Tracked and created invoices made in the Sage system, processing them to ensure smooth payments.Created new products within Sage and processed orders so they could be delivered and received.Processed stock transfers from Warehouses and the LIV food shop.

Business Administration And Management, General, Apprenticeship Level 3

International Trading & Logistics, International Business/Trade/Commerce, Apprenticeship Level 3

Creative Media Production, Digital Communication And Media/Multimedia

Education record