Daniel Abnes Email & Phone Number

Canada

Kuwait

 Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurant’s good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations

Andaman And Nicobar, India

 Planning and organising accommodation, catering and other hotel services. Promoting and marketing the business. Managing budgets and financial plans as well as controlling expenditure. Maintaining statistical and financial records. Analysing sales figures and devising marketing and revenue management strategies. Recruiting, training and monitoring staff. Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. Dealing with customer complaints and comments. Addressing problems and troubleshooting. Ensuring events and conferences run smoothly. Dealing with contractors and suppliers. Carrying out inspections of property and services. Ensuring compliance with licensing laws, health and safety and other statutory regulations

India

 Planning and organising accommodation, catering and other hotel services. Managing budgets and financial plans as well as controlling expenditure. Maintaining statistical and financial records. Recruiting, training and monitoring staff. Dealing with customer complaints and comments. Addressing problems and troubleshooting. Dealing with contractors and suppliers. Carrying out inspections of property and services. Ensuring compliance with licensing laws, health and safety and other statutory regulations.

Goa, India

Planning and organising accommodation, catering and other hotel services.Promoting and marketing the business.Managing budgets and financial plans as well as controlling expenditure.Maintaining statistical and financial records.Analysing sales figures and devising marketing and revenue management strategies.Recruiting, training and monitoring staff.Dealing with customer complaints and comments.Addressing problems and troubleshooting.Ensuring events and conferences run smoothly.Dealing with contractors and suppliers.Carrying out inspections of property and services.Ensuring compliance with licensing laws, health and safety and other statutory regulations.

Master Of Business Administration In Hotel Management (Mba), Hotel/Motel Administration/Management

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General