Daniel Adebowale

Daniel Adebowale Email and Phone Number

Customer Success Team Lead @ GCTN TECHNOLOGIES LIMITED
Lagos, LA, NG
Daniel Adebowale's Location
Lagos, Lagos State, Nigeria, Nigeria
About Daniel Adebowale

As a Customer Service Representative at GCTN TECHNOLOGIES LIMITED, I have been providing excellent support and service to clients across various industries and platforms. I have leveraged my problem-solving, communication, and customer relationship management (CRM) skills to handle complex queries, resolve issues, and ensure customer satisfaction.In addition to my customer service role, I am also a passionate web developer and data analyst. I have completed multiple certifications and courses in web development with HTML, CSS, JavaScript, SQL, and data analysis with Excel and Power BI. I have applied my web development skills to create and maintain websites for various projects and organizations, including my own entrepreneurial ventures. I have also used my data analysis skills to generate insights and reports for various stakeholders and purposes.

Daniel Adebowale's Current Company Details
GCTN TECHNOLOGIES LIMITED

Gctn Technologies Limited

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Customer Success Team Lead
Lagos, LA, NG
Website:
giftcardstonaira.com
Employees:
19
Daniel Adebowale Work Experience Details
  • Gctn Technologies Limited
    Customer Success Team Lead
    Gctn Technologies Limited
    Lagos, La, Ng
    View
  • Gctn Technologies Limited
    Customer Service Representative
    Gctn Technologies Limited Nov 2022 - Present
    Lagos, Nigeria
    Proven experience as a SaaS support specialist.Communicate with customers effectively to resolve issues during day and night shifts.Manage and resolve customers complaints on company’s social media pages including X and Instagram.Communicate with partner(payment processing company) for payment resolution.Experience in Intercom live chat server.Educate users on the importance of KYC verification for daily withdrawals and help navigate it.Experience in Zoho email messaging.Increasing customer satisfaction and building loyalty through outstanding and excellent service rendered.Knowledgeable on answers how-to questions and helped customers navigate the platform.Collaborate with internal teams to resolve transaction issues.Compose, resilient, and flexible as customer needs evolve.
    View
  • Hrh Katagum British Islamic Academy
    Teacher (Nysc)
    Hrh Katagum British Islamic Academy Jul 2021 - Jul 2022
    Azare, Bauchi State
  • Shams Geotek Limited
    Engineering Geologist
    Shams Geotek Limited Mar 2021 - Jul 2021
    Lagos, Nigeria

Daniel Adebowale Education Details

Frequently Asked Questions about Daniel Adebowale

What company does Daniel Adebowale work for?

Daniel Adebowale works for Gctn Technologies Limited

What is Daniel Adebowale's role at the current company?

Daniel Adebowale's current role is Customer Success Team Lead.

What schools did Daniel Adebowale attend?

Daniel Adebowale attended Obafemi Awolowo University.

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