Daniel Adeleke Email & Phone Number

New York, United States

● Collaborated with Product Owners to identify and document project requirements, creating detailed user stories to support Agile processes using Jira. Facilitated backlog refinement sessions to ensure clear acceptance criteria and thorough testing coverage. These efforts improved project clarity, enhanced communication, and optimized task tracking, contributing to efficient workflows and timely project delivery.

Atlanta, Georgia, Us

● Supported the Executive, HR, and IT teams by creating, monitoring, and completing projects in ServiceNow. Ensured clear visibility into timekeeping and project budgeting, which expedited the off-boarding process for 400 internal employees and facilitated the transition of 200 employees into contract roles. Additionally, streamlined the onboarding process for 250 offshore contract positions from Cognizant and Deloitte, achieving a seamless transition within a five-month timeframe.

New York, Ny, Us

● Led the development of an internal application for property oversight, proactively removing impediments and ensuring a seamless transition to remote work in response to COVID-19 protocols. Implemented Agile principles and coordinated onshore and offshore teams, leveraging Azure DevOps for progress tracking and project management. Successfully guided the project to completion within the allocated four-year timeframe.

New York, Ny, Us

● Supported the Royal Bank of Canada by collaborating with six Scrum Masters to upgrade an internal RBC application and facilitate a migration from Windows XP to Windows 7. Leveraged the SAFe Framework and Scrum principles to remove impediments and streamline processes. This coordinated effort led to a successful operating system upgrade, improving efficiency and team morale while meeting the project timeline.

Chiyoda-Ku, Tokyo, Jp

● Provided technical support to Hitachi employees in Georgia and Japan, configuring Cisco phones, managing user accounts in Active Directory, and resolving issues across servers, printers, and PCs. Monitored system performance and managed helpdesk tickets through Spiceworks, reducing new employee onboarding time by three days.

Oakland, California, Us

● Collaborated with stakeholders to gather, validate, and analyze business requirements, ensuring alignment with strategic objectives. Developed solutions to enhance user experiences, reduce costs, and facilitate system and process improvements. Utilized Salesforce to generate detailed reports and functional designs, and provided expert training, optimizing system functionality and increasing stakeholder satisfaction.

Norcross, Ga, Us

● Provided end-user support by configuring and deploying Dell Wyse kiosks, Apple iPads, and user computers to various locations across the U.S. and Canada. Ensured devices were equipped with the appropriate RockTenn image builds, set up docking stations, and resolved hardware and software issues. These efforts streamlined operations, enhanced access to technology, and provided seamless support for RockTenn teams across multiple locations.

Boston, Massachusetts, Us

• Learned how to efficiently use the Microsoft Suite package • Gained skills that enhanced my linguistic communication skills • Learned skills that increased my eloquence • Gained a skill in proper time management

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Information Technology

Business, Management, Marketing, And Related Support Services

Film Directing

Education record