Manage all aspect of operations; warehousing, customer service, project managers, quoting, and budgets for both sales and operationsMaintain relationships with Southern California Plumbing Contractors, Wholesale Distribution, Engineers, and End UsersLead Operations Team members to support Sales Team on a daily basis and collective achieve corporate goalsProvide expertise to customers for 25+ manufactured plumbing product linesIncreased Murdock drinking fountain exposure resulting in 50-100% growth in sales

Built relationships with Southern California plumbing contractors and wholesale distributorsProvide expertise to customers for 25+ manufactured plumbing product linesSouthern California Product Specialist for Ward ManufacturingOur team increased Jay R Smith drain sales to achieve consistent 7 figure sales monthlyIncreased Murdock drinking fountain exposure resulting in 100% growth in sales

Maintain the standards of a Forbes Five Star/Five Diamond FacilityAssist all owners and renters prior to their arrival with arrangements of any kindCheck in and check out all guests upon arrivalComplete all tasks requested by owners and renters during their stayExhaust all daily checklists and accounting documents for nightly audits

Schedule and manage 20 employees including valet, cart barn, club cleaning, and driving rangeTrain and supervise new hires for the outside services teamPerform payroll and assist with on-boarding for all employees with Human Resources departmentManage and maintain 76 golf carts and a 500 golf bag storage roomAssist high end members and their guests on a daily basis from the moment they arrive.

Director of Outside Services and Assistant Manager of the Golf Shop. Responsibilities include hiring, overseeing, managing, scheduling, and improving the outside services staff. The outside services staff includes Player Hosts (Marshalls), Valet, Cart Barn, Club Cleaning, Driving Range and Special Event Valet and Traffic Control. As the 1st Assistant Golf Professional it is my responsibility to provide expertise in assisting the Head Golf Professional in all aspects of the golf operation including outings/tournaments, golf shop staff, merchandise, improvements, investments, and providing constructive feedback to improve future ideas. In the Golf Shop it is my responsibility to oversee, provide feedback, and ensure that the policies and procedures of the Golf Shop are being maintained at all times by each member of the staff. It is my duty to ensure that all day to day operations are being handled in a correct manner to create the best and most consistent experience for each of our guests. Responsible for cigar inventory, ordering, and displaying.

Assistant Golf Professional- Level 3 PGA PGM Internship.General day to day operations, tournaments and outings operations, and merchandising responsibilities. Given the responsibility of inventory and ordering of the cigars for the facility. This gave me my first look at the ordering and speaking with the vender process. I have become very familiar with all aspects of merchandising as my main duties are to assist the Merchandise Manager. I learn more about tee sheet management, tournament operations, time management, and the art of communication with guests on a daily basis.

Daily course preparation; Sand Pro bunkers, mow tee boxes and setup tee markers, and clear cart paths while emptying course trash and filling drinking water jugs. Once daily course prep was complete I participated in many different tasks for maintaining the course by using a skid steer front loader, sod cutter, chain-saws, push mowers, string trimmers, blowers, shovels, hoses, green repair tools such as divot repair tool, and seeding the course for growth. This job heightened my appreciation for the men and women that maintain the golf course and surrounding facilities.

Golf Shop Assistant- Level 2 PGA PGM Internship.General day to day operations, tournaments and outings operations, and merchandising responsibilities. Truly enjoy this job because it allowed me to expand me customer service skills as that is my favorite part of being a future golf professional. Strong management that helps lead my daily decisions.

Golf Shop Assistant- Level 1 PGA PGM InternshipDay to day operations, Merchandising, Tournament Operations, Golf Instruction, Outside Service Operations, and Food and Beverage Operations. Gave me a complete layout of many different departments as well as including me on the extensive collaborations needed for the operations of a large resort.

Taking care of members and there guests, performing setup and takedown of tournaments, washing and detailing carts, picking and cleaning the driving range area, and maintaining bag storage.

Maintain cart barn, wash cars, pick driving range, assist golf shop employee. Provided excellent customer service to all guests at the facility.