Servicio De Atención Al Cliente
Current1-Monitor and review customer orders2-Confirm the status of customer orders3-Provide feedback and maintain with customer on the status of their orders4-Prepare shipping orders5-Coordinate with shipments of the product6-Analysis of finished product inventories and keep them at the optimum levels required7-Coordinate customer orders with programming base on defined prioridades8-Monitor compliance with work orders9- Notify in advance possible shortages of raw materials to materials planning10-ask the client to send their forecast updating and analysis11-Document and Coordinate with export shipment12-Participate in meetings with plant management and monthly inventores13-Follow-up of materials requested from the plant that arrive on agreed date14-Analysis of customer forecasts in the short and médium term15-Emergency support for material required by the client 16-Anslysis capacity