Daniel Alejandre Email & Phone Number

Louisville, CO, US

Colorado, United States

Louisville, Colorado, United States

• Served as the point of contact for financial related questions. Communicated with patients to understand financial, social, and medical histories, determined patients’ financial ability to pay and explained insurance.
• Collected relevant information necessary to process financial assistance, assess current financial situation of patients through verification of patient insurance benefits, serving as the expert in confirming patient.
• Informed patients on out of pocket responsibilities and collected deductibles, payments, and outstanding balances.

• Ran queries on internal database Looker and use Brightback to gather marketing analytics on thousands of customers
• Supervised two full time employees on the customer retention team to minimize turnover and improve customer experience
• Improved customer experience and ensured retention on Customer Care calls with active listening and knowledge of company policies
• Researched and proposed mission aligned community events to attend based on neighborhood demography and market awareness

Tinley Park, Illinois, United States

• Provided teachers with personalized, alternative strategies for working with students and managing classroom
• Assisted students with learning disabilities by working one-on-one to track academic progress, minimize distractions, and advocate their needs to teaching staff
• Translated English-Spanish conversations between staff members and students’ families

Tinley Park, Illinois, United States

• Girls’ and Boys’ teams: Facilitated student tryouts, organized daily practices, oversaw gameplay of 1-3 weekly matches, and provided positive mentorship to each player
• Hosted meetings with athletes’ parents to inform families of team rules, regulations, and standards
• Oversaw the organization and maintenance of athletic equipment and uniforms throughout the season

Hammond, Indiana, United States

• Worked directly with associate professor of Computer Information Technology, Dr. Michael Tu, to research mobile encryptions, algorithms, and security information
• Conducted intern team meetings to give and receive constructive criticism on all faculty-led projects
• Created presentations to share personal observations and data with professors and program interns
• Contributed to REU SITE: Sustainable Wireless Communication research paper which was supported and awarded funding by the National Science Foundation

Master'S Degree, Economics, 3.25

Bachelor'S Degree, Computer Science