AeroLeads people directory · profile
Dan Alker Cemap Email & Phone Number
Complaints Consultant
at
TaxLogik
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Complaints Consultant
Location
Bolton, England, United Kingdom
Company size
Who is Dan Alker Cemap? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Dan Alker Cemap is listed as Complaints Consultant at TaxLogik, a with 6 employees, based in Bolton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Dan Alker Cemap.
Dan Alker Cemap previously worked as Complaints Officer at Mortgage Advice Bureau and Dispute Resolution Officer at Marshall Motor Group. Dan Alker Cemap studied at Bolton Catholic Sixth Form Centre.
Company email context
Email format at TaxLogik
This section adds company-level context without repeating Dan Alker Cemap's masked contact details.
TaxLogik
Review company-level records connected to Dan Alker Cemap before choosing the right outreach path.
Profile bio
About Dan Alker Cemap
CeMAP-certified Complaints Handler & Compliance Monitor with vast experience of providing outcomes-focused resolutions within regulated industries.
Current workplace
Dan Alker Cemap's current company
Company context helps verify the profile and gives searchers a useful next step.
Taxlogik
11 roles
Dan Alker Cemap work experience
A career timeline built from the work history available for this profile.
Complaints Officer
Dispute Resolution Officer
Jan 2024 - Mar 2024
Complaint Handler & Compliance Monitor
Sep 2022 - Jan 2024
Academy Coach
Achievements:• Received very positive feedback from the Customer Experience management team.• Left a lasting impression on the Academy agents I coached, receiving vast praise from many of the agents.• Helped to develop the other Academy coaches who were still learning the role and made sure I had enough time to share best practice with them all before I left the team. • Consoled several staff members who were having a difficult time either at home or at work and offered support to them whenever needed. Several staff members are still working at AO now who were considering leaving the company due to personal problems, and I feel I had a positive impact on this.
Apr 2021 - Dec 2021
Customer Experience Specialist
Achievements:• Achieved excellent stats across both Inbound and Outbound teams.• Implemented ‘AO Impressions’ – individual word clouds based on the responses agents have received from their customers, to highlight the good work they do.• Helped to develop several of my colleagues by sharing best practice and offering support and advice. • Floorwalked for several teams to help to support the management team where needed.
Aug 2020 - Apr 2021
Credit Controller
Achievements• Achieved the best results ever seen for the ledgers I was responsible for in my first year in the role.• Offered assistance across several other Aalco ledgers to help staff where required. • Built good relationships across all Aalco ledgers, and received several glowing references from Service Centre Managers.
Dec 2018 - Jun 2020
Collections Team Manager
Achievements• Implemented an Excel based workload tracker to ensure no customers are overlooked• Implemented proper processes for chasing customers for payments to ensure compliance with FCA regulations.• Utilised my experience of working on the CSA contract to improve overall case handling, improving efficiency and increasing collections.
May 2018 - Dec 2018
Customer Service & Sales Advisor
Achievements• Impressive upsell figures.• Positive feedback from customers & management regarding my attitude and telephone manner.
Jun 2017 - Apr 2018
Complaints Quality Adherence
(Child Support Agency contract)Achievements:• Co-operatively created an Excel-based tracker for monitoring which complaints have been resolved each day, and the stats of each member of the various teams.• Oversaw a significant improvement in department KPIs, including a drastic reduction in repeat complaints.• Created and set up several 7ft display boards on behalf of management, showing the changes which have been made to benefit staff.
Sep 2014 - Apr 2017
Complaints Officer
(Child Support Agency contract)Achievements:• Single-handedly created, and implemented across the board, an Excel-based case tracker for complaints colleagues.• Exceptional deliverable figures.• Zero negative feedback from customers during my employment.
Apr 2011 - Sep 2014
2 education records
Dan Alker Cemap education
Education record
Bolton Catholic Sixth Form Centre
Education record
Thornleigh Salesian College
FAQ
Frequently asked questions about Dan Alker Cemap
Quick answers generated from the profile data available on this page.
What company does Dan Alker Cemap work for?
Dan Alker Cemap works for TaxLogik.
What is Dan Alker Cemap's role at TaxLogik?
Dan Alker Cemap is listed as Complaints Consultant at TaxLogik.
Where is Dan Alker Cemap based?
Dan Alker Cemap is based in Bolton, England, United Kingdom while working with TaxLogik.
What companies has Dan Alker Cemap worked for?
Dan Alker Cemap has worked for Taxlogik, Mortgage Advice Bureau, Marshall Motor Group, Fluent Money Ltd, and Ao.
How can I contact Dan Alker Cemap?
You can use AeroLeads to view verified contact signals for Dan Alker Cemap at TaxLogik, including work email, phone, and LinkedIn data when available.
What schools did Dan Alker Cemap attend?
Dan Alker Cemap studied at Bolton Catholic Sixth Form Centre.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial