Lead requirements gathering sessions with actuaries across multipleproduct offerings and based on those sessions developed functionalrequirements for implementation reducing overall project cost byfunctioning as business analyst and developerActed as lead developer using Alteryx Designer to transition from legacyrating process in Microsoft Excel to one that was fully automated and runon server resulting in significantly reduced run time and improved dataquality.Developed standardized work processes, tools and methodologies toimprove quality and profitability.Learned and shared knowledge of new technologies to support technicallychallenging projects and assume various responsibilities.Assumed responsibilities of external consultant using Alteryx Designer tobuild API calls and JSON blocks saving $5,000 to $10,000 on overallproject budget.Analyzed data to identify overlap between U.S., Canada, and Europebusiness units eliminating multiple accounts for same client providing morestreamlined and improved customer experience.Developed, maintained, and automated policy documents ensuringcompliance with state and federal guidelines where applicableGathered requirements from organizational management for productredesigns and enhancements; charged with ensuring requirements weresufficiently integrated into products and reporting resultsDeveloped robust implementation solutions and proofs-of-concepts tosatisfy evolving organizational requirementsProvided post go-live support to various stakeholders across multipleproducts regarding incident and defect resolution.

Lead development of policy premium rating programs for multiple lines ofbusiness including: Proprietary Property, Life Sciences, and EmployerPractices Liability using Oracle Insbridge Enterprise Rating Engine.Established documented procedures for root-cause analysis andtroubleshooting errors generated during program runtime resulting in 50%reduction in defect resolution for underwriters in branch offices .Exhibited strong technical aptitude and application expertise resulting inoptimized performance, continuous improvement recommendations andproduct innovation.Post go-live support in relation to maintenance and upkeep and productenhancements

Became subject matter expert on proprietary property product offering thatwas behind schedule and over budget allowing early release of externalconsultants reducing overall project cost.Assisted in preparing of application program solutions in maintenance andmodification of new and existing programsProvided code maintenance and system upgrades to maximizeperformance.Created detailed designs of adaptive complexity in accordance withsolution requirementsResolved system test and validation problems to provide normal programfunctioning.Supported operations area technical staff in implementing application intoproduction which included ensuring batch processing and service levelagreements were met and working with help desk to resolve client issues.

Utilizes SAP® and Data Service related tools like SAP BusinessObjects™ Data Services software for consulting and migrating data from source Legacy systems into SAP® .

Supervises associates in the area of responsibility by assigning duties; communicating goals and feedback; teaching and ensuring compliance with company policies and procedures; and participating in recruiting, hiring, scheduling, promoting and evaluating associates.

Provided and addressed a wide range of human resources and personnel related services to the University Chief among the responsibilities of the Office are employee recruitment, employee appointments and status changes; payroll, employer/employee and labor relations; and employee benefits.