- Acted as the ambassador for the Men’s Ready-to-Wear (RTW) category, ensuring clients received exceptional service aligned with Louis Vuitton’s brand promise.- Served as the key voice for Men’s RTW, both for clients and within the store, maintaining a consistent focus on client engagement and team support.- Managed a portfolio of high-profile clients and a multimillion-dollar book of business, consistently achieving and exceeding sales targets.- Collaborated closely with the Retail Training Manager and Men’s Category Manager to enhance selling skills and product knowledge across the team.- Partnered with the Men's Category Team Manager to provide valuable feedback on product performance, quality, client preferences, competitor activity, market trends, and missed opportunities.- Conducted individual training sessions with team members, focusing on styling complete looks, tailoring expertise, and curating elevated client experiences.

Men’s Shoe Specialist and Brand Ambassador** *Louis Vuitton*- Served as the brand ambassador with a focus on the Men’s Shoe category, ensuring each client received personalized service in line with the Louis Vuitton promise.- Acted as the key voice for Men’s Shoes, representing the category for clients and the in-store team.- Collaborated with the Retail Training Manager to enhance team selling techniques and product knowledge, driving expertise in the Men’s Shoe category.- Partnered with the Men’s Category Team Manager to provide critical feedback on product performance, quality, client insights, market competition, emerging trends, and missed opportunities.

-Responsible for managing individual business by setting consistent appointments with high profile clientele-Merchandise floor set according to corporate standards -Able to speak to the business during corporate walk-throughs

-Facilitate training to all associates regarding product knowledge, floor sets and new arrivals-Compose weekly recaps using sell through reports and perform weekly walk-throughs with management and merchandising team-Participate in all corporate walk-throughs and able to speak to the business confidently -Persistent in over achieving company expectations and scoring 100% in secret shops

-Achieved record breaking sales in men’s ready to wear and men’s footwear year ending 2013-Hold the highest cross-selling percentage in store due to suggestive selling techniques-Consistent daily appointments based on $2 million clientele book-Recognized by store management for excellent customer service and having the highest UPT and ADT-Winner of national client success story in 2013-Ranked #1 in client surveys based on continuous 100% client ratings-Hosted numerous successful VIC special experiences- Countless heart felt yelp reviews, customer compliments and hand written letters

Y-3 fashion Island