Key areas of responsibility include but not limited to:Support 45+ warehouse datacenter locationsAnalyze and present site data, including calibration and compliance metrics, for actionable insights.Lead Quality Council to enhance site quality processes, ensuring alignment with customer needs.Supported process document updates to meet customer needs, ensuring high quality standards.Develop dashboards for automated data collection and reporting, improving efficiency.Collected data to support analysis of process data, metrics, models, and flows to identify root causes of routine problems.Collaborate with leadership and operations to implement supply chain process improvements.Monitored and reported KPIs to customers.

• Managed RCCA/IRCA processes for all US sites, enhancing efficiency.• Collaborated on Hypercare Team to resolve system issues in SIMS, WMS, SAP, and JDA.• Presented data driven insights to sites, driving measurable improvements.• Managed "GUTS" tickets to facilitate communication of shipments between sites.• Worked both collaboratively and independently to achieve team objectives.

• Presented formal ROI project proposal for process improvements.• Managed a team of warehouse associates.• Shadowed the Operations Manager, gaining comprehensive operational insights.• Gained exposure to departments including Merchandising, Sales, Routing, Warehousing, Transportation, and Operations.