General Manager
General Manager, The University Club of Victoria, 2010 - 2020 Logistics / Operations: Managed a $1,000,000 Club renovations project. Streamlined food and beverage operations – revenues/expenses/costs/controls. Developed revenue marketing strategies targeting the UClub membership, UVic and Victoria communities. Strengthened and developed internal and external partnerships - UVic Faculties, Departments and Properties. Successfully negotiated CUPE / UClub negotiations and contracts. Introduced management performance reviews, on-going monthly staff meetings / individual team building sessions.