Clearing & Settlement Operations department is under the IT Operations Directorate.Our role as a department is divided into 3 broad functions;1. Manage projects relating with Clearing & Settlement2. Provide 2nd level technical support for Clearing & Settlement related services3. Provide leadership and supervision for Clearing & Settlement daily operationsMy roles as the Head of the department are;Project Manager / Business AnalystTo achieve that, I function as;Domain Subject Matter Expert: - Clearing, Settlement and Dispute.Implementation Subject Matter Expert: Clearing, Settlement and DisputeSystem and Technology administration: Clearing, Settlement and Dispute systems and technologies.Business Analyst and Project manager: Clearing, Settlement and Dispute related changesSome of the Implementations I have been involved in are: Development of the New Dispute management System (UMPIRE) API Implementation of the Dispute platform with several Banks Several Enhancements & Implementations on Unified Payments Settlement Application. Implementation of the Mastercard Single Message Acquiring T464 file converter Application. Mastercard Issuing – Clearing and Settlement for several Banks Mastercard POS & ATM Acquiring – Clearing and Settlement for several Banks VISA Issuing – Clearing and Settlement for several Banks VISA POS & ATM Acquiring – Clearing and Settlement for several Banks Hourly Settlement Implementation for several BanksProcess improvementResponsible for Process improvement initiatives within the team. Ensuring the projects that come out of improvement initiatives are project managed with best practices.• Pioneered hourly settlement service in Nigeria.• Automate transaction clearing processing for Unified Payment• Successful implementation of ADS for most Nigeria BanksIssuing project expert:-• Pioneer the issuing project of Postilion data to be processed on trans-ware for access bank bin 418745.• Successful implementation of UBA pin retention capability.• Successfully implement the migration of NIMC cards from Access bank to UBA.• EMV specialist.• Key generation expert.• Problem-solving techniques.• Use of SQL/SQL plus.• ITIL• Expert in trans-ware suit eg. TWCM, TWO, TWI and TWCF.• Processing incoming and outgoing payments via various payment methods• Assisting clients regarding payment-related questions• Communicating with service providers if needed• Working closely with other departments to provide quality service to the clients EducationUniversity of Maiduguri, Maiduguri, Borno• GPA of 3.78
Listed skills include Troubleshooting, Microsoft Excel, Visual Basic, Change Management, and 18 others.