Daniel Arena Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

New York, New York, Us

Responsible for IT infrastructure operations administration including building, managing, and operating service desk and service desk team. Provided physical and virtual server administration, corporate network & security administration, and backup management. Managed and supported VoIP phone system and call center. Provided tier 3 technical support. Disaster Recovery & Business Continuity - Planning, Testing, Management. Microsoft 365, Active Directory, AWS infrastructure, and asset management.

San Diego, Ca, Us

Responsible for IT operations administration in hybrid on-prem/cloud environment including virtual and physical Linux and Windows server administration, security, network management, and helpdesk/desktop support.Managed/architected AWS infrastructure including compute, database, networking & content delivery, and security, identity, & compliance.

San Diego, Ca, Us

UpWind Solutions (Acquired by Vestas)Responsible for planning, directing, organizing, and supervising the Information Technology activities and staff, including Virtualization, Microsoft Servers, Office 365, VoIP, Helpdesk Management, and Data Security. Responsibilities• Conduct detailed analysis of the company’s information and telecommunications systems as a basis for recommendations to improve and enhance the system’s capabilities• Oversee the selection, implementation and completion of new IT systems to accommodate the organization’s growing business needs • Oversee all organization dealings with outside vendors of software and hardware, and systems consultants• Contribute significantly to the implementation, maintenance, and enhancement of the system integration infrastructure• Enforce and maintain network and data security policies to protect company and client data

San Diego, Ca, Us

Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures are consistent with company goals, industry best practices and regulatory requirements. Provides general IT support. Duties include email and PC performance troubleshooting, mobile device management, Help desk, and all aspects of desktop support. Participates in technical research and development to enable continuing innovation within the infrastructure.

Custom VBA programming and excel applications, HelpDesk, IT support and services.

Master Of Science (M.S.), Information Technology Management

Bachelor Of Science (B.S.), Information Technology: Networking And Telecommunications