I am known for being a supportive team player who strives to achieve and surpass service-level agreements with my clients. I do this every day, with expertise, confidence, a smile, and a strong sense of responsibility for driving results.My versatile background in the construction, telecom, and financial services industries, along with my skills in client care, leadership, communication, and troubleshooting have provided me with agility and business acumen.I am tightly connected with a vast personal network of mortgage brokers, real estate agents, real estate developers, tradesmen, architects, engineers, and technicians from all disciplines. I remain conscientious of the mental and physical well-being of my clients and colleagues and enjoy helping them in achieving peak performance. The impact I make within my role inspires the rest of his team and leaves clients exceptionally delighted with the products or services provided. While conducting my assigned duties, I adhere to policies for workplace safety, regulatory compliance, and resource conservation. With a demonstrated track record of implementing large and complex commercial deals within my portfolio of accounts, I offer the following: • Team player that strives to achieve and surpass service-level agreements.• Strong business acumen skills with an in-depth understanding of workload management and logistics.• 3+ years of Residential Construction experience in rough carpentry (low-rise & highrise).• 5+ years of Handyman work experience.• 7+ years of experience with outside plant telecommunication field service techniques, troubleshooting design theory, high-tech instrumentation, POTS, and Fiber Optics.• 10+ years of experience managing client expectations and nurturing clientrelationships.• In-depth understanding of mortgages, investments, marketing, call center operations, compliance, and regulatory policies.• A strong closer of large financial transactions with years of client service, relationship management, and business development experience.Personal projects: • Designing a business case for emerging platforms that utilize existing telecommunications infrastructure. Advocating their ability to offer value-added services that are conducive to financial inclusion and support the demands of the expanding mobile ecosystem.• Researching FINTECH subjects: Intelligent Network infrastructure for VMNOs, mobile payment systems, real-time settlement, M-Pesa, USSD, NFC, Blockchain, and digital currency from sources like Payments Canada and GSMA.