Daniel Arrowsmith Email & Phone Number

Liverpool, United Kingdom

​The Specialist Processing Unit (SPU) deals with the processing of high risk/complex non-standard casework and projects, plus the administration of non-standard schemes. As a part of SPU my role includes: Processing of complex Final after Formal retirement calculations for HMPPS members.All aspects of pensions on divorce.All aspects of administration for the Commissioners of Irish Lights euro paid members.I also play a key role in the annual Resource Accounts productions… Show more ​The Specialist Processing Unit (SPU) deals with the processing of high risk/complex non-standard casework and projects, plus the administration of non-standard schemes. As a part of SPU my role includes: Processing of complex Final after Formal retirement calculations for HMPPS members.All aspects of pensions on divorce.All aspects of administration for the Commissioners of Irish Lights euro paid members.I also play a key role in the annual Resource Accounts productions project for senior members of all Civil Service pension members, and the annual reviews of all injury benefits in payment by MyCSP. Show less

Liverpool, United Kingdom

Dealing with inbound and outbound calls, emails or scanned post for a variety of customer service related issues. Liaising with other departments to escalate cases where necessary, and providing updates to members personally.Working directly with both Civil Service employers and employees, using a thorough working knowledge of pension schemes to resolve client enquiries.

Liverpool, United Kingdom

North West Olympus Mystery Shopper Winner 2015.Loading in deliveries and moving items to storage or unbox for display.Assisting customers with high value purchases, advising them on what to buy and helping them with any and all technical queries, using my knowledge of technology and camera equipment.Ensuring all products were well displayed ticketed and fully stocked at all times.Part Exchanging used camera equipment, processing it through the EPOS system.Completing “Buy Now… Show more North West Olympus Mystery Shopper Winner 2015.Loading in deliveries and moving items to storage or unbox for display.Assisting customers with high value purchases, advising them on what to buy and helping them with any and all technical queries, using my knowledge of technology and camera equipment.Ensuring all products were well displayed ticketed and fully stocked at all times.Part Exchanging used camera equipment, processing it through the EPOS system.Completing “Buy Now Pay Later” finance agreements with Customers.Operating tills and handling cash and card payments. Show less

Certificate Of Higher Education, Broadcasting And Media Production

Btec National Diploma Level 3, Media (Television And Film), Ddm

High School, 11 Gcses, Includes 2 At A (Including Science) And 8 At B (Including Maths And English)