Building relationships through developing and maintaining strong customer bondsIdentifying customers’ needs, requirements and preferencesStaying up to date with product knowledge (services, features and benefits)Sales pitching through presenting products/services to potential customersNegotiating prices, terms and closing dealsManaging existing customer accounts and identifying new sales opportunitiesPredicting future sales and adjusting strategies accordinglyConducting market research and staying informed about market trends, competitors and industry developmentsRefining sales techniques and strategies to optimize resultsProviding sales reports and insights to management

Coordinate Admin and HR functions between the station and Head officeResponsible for management of station assets and accountability of materials, issues from stores for the station in line with company strategyPhysical involvement in servicing of distribution transformersReconditioning of the transformerCarrying out calibration of all instrumentsChecking that cable terminations are kept tightAdvising the Bank on the replacement plan of the equipment

Manage inbound and/or outbound callsHandle customer engagementFollow various communication scripts when speaking to a clientIdentify customer needs, answer questions and solve problemsBuild sustainable customer relationshipsUp-sell products and services when possibleBuild product knowledge and improve performance and hit goals

Scheduling of project activities and resourcesPromoting safe custody of all office documents and ease of retrievalType and file documents, photocopying and binding articles in line with company strategyCoordinate Admin and HR functions between the station and Head officeResponsible for management of station assets and accountability of materials, issues from stores for the station in line with company strategyPhysical involvement in servicing of distribution transformersPreparation and conduction of project related meetingsInspection and supervision of project works

Scheduling of activities and resources (Microsoft project)Promoting safe custody of all office documents and ease of retrievalType and file documents, photocopying and binding articles in line with company strategyCoordinate Admin and HR functions between the station and Head officeResponsible for management of station assets and accountability of materials, issues from stores for the station in line with company strategyPhysical laying, termination and testing of 400mm sq./11kv power cables at Nalubaale Power StationOffice support (report writing, filing, relationship module and documentation)Preparation and issuance of project progress reportsInspection and supervision of project worksAssessment of project progress statusPreparation of office project related meetings

Costs Estimation at different stages of project progressPromoting safe custody of all office documents and ease of retrievalType and file documents, photocopying and binding articles in line with company strategyCoordinate Admin and HR functions between the station and Head officeResponsible for management of station assets and accountability of materials, issues from stores for the station in line with company strategyPhysical servicing of distribution transformersScheduling of project activities and resourcesPreparation and conduction of project related meetingsInspection and supervision of project worksPreparation and issuance of project progress reports