Main Results:1. Development of a management dashboard with the main metrics of a food delivery marketplace company. The final result of the project was a dashboard hosted in a Cloud environment and made available through a web link.2. Development of a Web App with key Insights for a real estate company in King County (USA). The end result of the project is hosted in a Cloud environment and available via a web link (https://house-rocket-company.streamlit.app/).

Effectively assist the Manager and Assistant Manager to achieve company goals for sales, hours and profitability in accordance with company policies. Ensure that the image and standards of customer service are in accordance with company policies.Responsibilities:° Provide impeccable customer service according to company standards° Assist the team with marketing and visual presentation° Execute price changes and prepare promotions according to the schedule established by the head office° Receive, unpack and place merchandise in appropriate locations° All other tasks as requested by the manager

● I managed a telephone company's outsourcing project. I was able to use my market research and contract negotiation skills to significantly improve the company's communications. The result was a more efficient coordination of activities and a noticeable improvement in the quality of the service provided.● I analyzed rail operating indicators with Python, R and Excel, contributing to strategic planning and operational improvements.● I took part in the project to develop an application using Google AppSheet, Google Forms and Google Sheets for the company's vehicle planning. Result: savings in time (50%) and personnel (75%).● Data analysis in Python and Excel to identify accident causes, providing support to the Accident Analysis Commission. Result: improved identification and prevention of future accidents.● Aggregation of 3000+ spreadsheets into a single database with Python, compiling passenger history from 2010 to 2020. Result: optimization of operational management.● Project management of telecoms systems and equipment maintenance, including implementation of the first CFTV system. Use of Trello and monitoring software to ensure reliable operation and a better passenger experience.● Successful management of the implementation of the first dialogue recording system between trains and the Operational Control Center. Improved procedures and significantly increased operational safety.

Administrative service, at the PMPB's Postgraduate and Research Coordination Office, as well as occasional support to the IT team at the PMPB's Education Center. Ostensive policing.

Ostensible policing, prison guard, radio operator, among others.

Soldiers Training Course - 2007