Handle cash/operate till, communicate, use organizationsl skills, use observation skills, work in a team, serve customers in a friendly and polite manner, tell the customer to enjoy the Match/concert

I was a bereavement advisor here.Responsibilities: Take reports of death over the phone, help married people under state pension age apply for bereavement benefits by taking the claim over the phone (usually phone back for this) or sending a form out to the appropriate address, Helped customers on benefits apply for a funeral payment off the social fund and answer enquiries, increased the surviving spouse’s state pension’s using their late spouse’s State Pension/National Insurance… Show more I was a bereavement advisor here.Responsibilities: Take reports of death over the phone, help married people under state pension age apply for bereavement benefits by taking the claim over the phone (usually phone back for this) or sending a form out to the appropriate address, Helped customers on benefits apply for a funeral payment off the social fund and answer enquiries, increased the surviving spouse’s state pension’s using their late spouse’s State Pension/National Insurance Contributions, reviewed deceased customer’s accounts and made sure that payments have been stopped, the right date of death was input and check all the appropriate work had been complete (make up to date by referring overpayments and issuing arrears where appropriate) Show less