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Experienced Information Technology Support Technician with a demonstrated history of working in the design industry. Skilled in OS X, Computer Repair, iOS, and Technical Support. Strong information technology professional with a Bachelor's degree focused in Political Science and Government from Caldwell University.
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It Operations SpecialistHuge Oct 2018 - PresentBrooklyn, Ny, Us*Assist the Director of IT with hardware procurement. *Manage Company Cell phone accounts*System Administrator to 1500+ computers*Working with IT team to complete SOX audits and security compliance*Assist with tickets escalated from junior staff. -
Senior It Support TechnicianCode And Theory Mar 2016 - Oct 2018New York, Ny, Us* Assist the Director of IT with annual software/hardware budgets * Assist the Director of IT to coordinate and manage IT projects.* Travel to other office locations with no on-site support staff when necessary to handle issue that can not be completed remotely.* Assist with tickets escalated from junior staff. -
It Support TechnicianCode And Theory Mar 2015 - Mar 2016New York, Ny, Us* Create and maintain documentation of IT procedures and policies* Maintain and improve existing IT automation tools and workflows, such as system imaging, On boarding and off boarding of employees * Create, maintain and update macOS system images for deployment* Configure and install network-related equipment and accounts, including VoIP telephones and VPN connections.
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Junior It Support TechnicianCode And Theory Mar 2014 - Mar 2015New York, Ny, Us* Respond to tickets. Solving end user issues quickly and efficiently.* Install, configure, and maintain agency-approved software* Keep computers up to date with security patches and scheduled maintenance* Assist in the organization and inventory of all hardware and software resources* Coordinate with the HR staff to set up accounts and workstations for new personnel
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GeniusApple Aug 2006 - Mar 2014Cupertino, California, Us*Apple Certified Technician*Addressing customer issues on a face to face appointment system *Troubleshooting and repairing all Apple hardware and software*Working with small businesses to address technical support needs -
Lead TechnicianCatcom Computers Inc Jan 2005 - Aug 2006*Performed software and hardware repairs on both laptop and desktop computers across brand platforms*Provided above and beyond customer service with on-site repairs and network setup*Responsible for training new employees and overseeing daily activities*Key holder and employee scheduling
Daniel Ashley Skills
Daniel Ashley Education Details
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Caldwell UniversityPolitical Science And Government
Frequently Asked Questions about Daniel Ashley
What company does Daniel Ashley work for?
Daniel Ashley works for Huge
What is Daniel Ashley's role at the current company?
Daniel Ashley's current role is IT Operations Specialist at Huge.
What is Daniel Ashley's email address?
Daniel Ashley's email address is da****@****ory.com
What is Daniel Ashley's direct phone number?
Daniel Ashley's direct phone number is +121235*****
What schools did Daniel Ashley attend?
Daniel Ashley attended Caldwell University.
What skills is Daniel Ashley known for?
Daniel Ashley has skills like Technical Support, Os X, Troubleshooting, Mac Os, Ios, Apple Certified, Computer Repair, Computer Hardware, Iphone Support, Mac, Mobile Devices, Hardware.
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