Daniel Astacio Email & Phone Number

Sanford, Florida, United States

● Building or maintaining structures at home, an apartment, or an office.● Installing, maintaining, or repairing electrical fixtures.● Repair and maintenance work around the home or office.● Perform other duties as assigned.

Hackensack, New Jersey, United States

● Working with management to develop and execute plans for implementations.● Installing, maintaining, or repairing network and Audio/ Video equipment.● Diagnosing and repairing internet service and LAN network connectivity failures.● Perform other duties as assigned.

Sanford, Florida, United States

● Load and unload packages onto or from delivery vehicles, trailers, pallets, conveyor system carts and load gratings.● Lift, carry, push and pull packages on a continuous and repetitive basis for approximate shifts of two to four hours.● Determine the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sort packages accordingly.● Perform other duties as assigned.

East Rutherford, New Jersey

● Installing, configuring and maintaining software applications, operating systems as well as administration and network monitoring.● Diagnosing and repairing Internet service, LAN networks, and email connectivity failures.● Managing migrations of major business applications.● Oversee backup and recovery of critical data.● Configuring new and existing network systems and hardware.● Training staff members on productivity software and proprietary applications.● Set up administrative passwords and directory permissions● Installing and maintaining anti-virus, firewall, and security protocols.

● Interacting with customers daily, taking inbound calls to support billing accounts, troubleshoot connectivity (networking), and diagnose hardware issues for customers gaming consoles.● Demonstrating professionalism, product knowledge and an overall positive demeanor with a primary focus on creating a positive experience for each customer. ● Building positive relationships with customers, while determining their needs and providing or troubleshooting products and services offered by the client both promptly and efficiently.● Responsible for maintaining awareness to provide the most accurate and up-to-date information on all promotions and advertisements.● Expected to meet and exceed all metrics required by the client as well as attend regularly scheduled company trainings and meetings.

Elizabeth, New Jersey

● Effectively executed all key tasks following key strategies. Understanding the customers’ needs. Providing a solution with a focus on selling premium parts that would better fulfill those needs. Providing a complete solution by attaching other items the customer may need.● Developed a comprehensive knowledge of products and solutions to a wide variety of problems a customer may face in the immediate time and/or in the near future.● Providing the highest standard of customer service for every customer by promptly greeting them and helping them located the right merchandise for their project.● Maintained awareness of and achieved maximum results on all promotions and advertisements.● Executed merchandise moves, stocking and display, while maintaining a clean and organized sales floor as well as participation in periodic counts of product inventory.● Effectively communicated with customers, peers, and management to achieve maximum results in a fast- paced, competitive environment.

Basking Ridge, New Jersey

● Provided technical support to account management teams during the sales process. Respond to technical questions and research potential technical solutions.● Responsible for the deployment of systems which may involve selecting, ordering, receiving, staging, and configuring equipment.● Installed, operate and maintain network services, routers, concentrators, hubs, switches, modems and other network devices following technical plans.● Configured and perform quality assurance tests on customer and lab equipment to establish the procedures and tasks associated with a given project.● Created documentation used to train and support the customer during implementation and maintenance phases of support. ● Attended company training, meetings, and other job-related activities as required.

Solar Energy Technology/Technician

Hs Diploma, Electrical/Electronics Equipment Installation And Repair, General, 9-12