Positively representing the brand and Increasing brand recognition and awarenessParticipated in and led brand product promotion and marketing, resulting in a 20% increase in app download and usage.Answered technical questions and reported on app usage while providing feedback and insight on App problems

Responding to customer comments and inquiries in a timely manner Developing relationships with customers and potential investors, as well as performing other customer service dutiesSet up and carry out social media and communication campaigns to support marketing strategies. Feedbacks tracking and reported on and FUDs are tackledOrganize and participate in community building and brand awareness events that establish the project's brand identity, as well as speak and advertise for the project.

Welcomed new members, Make personal contact with members of the community in order to generate interest. Members are nurtured by encouraging participation and removing any barriers.Monitors discussions and collaborates with contributors to manage any inappropriate content, Tackle FUDs and eliminate spamming activities on the communityCreates knowledge object summaries that are relevant to the community's specific needs, identifies opportunities, and adds links to relevant content from related communities. Curates stories and celebrates accomplishments and organize classes/AMA

Provided efficient and courteous service to customers at all times, assisting with game beta testing phase and game play related questionsOrganized and participated in community events also gathering feedbacks and reporting.Gave up to date and reliable information about the project phases, dealt with FUDs, bot spamming, and inappropriate content keeping the community clean

During the testnet phase, assisted new users with using the platform. Respond to questions and comments from users.Forwarded marketing and partnership requests comming from community members and refer community members to other team members when necessaryKept the FAQ file up to date and filled with reliable information about the project phases, dealt with FUDs, bot spamming, and inappropriate content