Daniel B. Email & Phone Number

United Arab Emirates

UAE

1. Established and Led Learning Academies:- Successfully established and managed Learning Academies, providing comprehensive training programs.- Developed a highly skilled workforce through effective leadership.2. Developed Sophisticated Learning Paths:- Designed innovative learning paths with sophisticated curricula.- Enabled effective skill development.

City Centre Deira

Leadership Development:- Delivered and evaluated innovative leadership development initiatives, leveraging 360° multi-rater feedback to drive growth and enhance leadership capabilities.- Created Individual Development Plans (IDPs) for two core businesses within Ventures, aligning talent development with organizational goals and individual.

🔹 Training and Development Professional with expertise in training needs analysis, vendor management, and e-learning project management.🔹 Conducted comprehensive training needs analysis to identify skill gaps and develop targeted training programs.🔹 Efficiently managed external vendor relations, ensuring high-quality training delivery and cost-effective.

- Managing learning projects- Implementing learning programs- Delivering training

- Deliver collections, sales, product knowledge and service training.- Design training interventions. - Conduct training needs analysis.- One LMS and Skill soft MENA regional lead in cooperation with HSBC Group.- Provide research and data management support to learning projects and initiatives.- Provide analytics for reporting and monitor local execution..

- Training and developing staff- Over - achieving monthly and yearly target - Handling all types of delinquent customers- Communicating courteously and professionally with customers while promptly handling inquiries and transactions plus Identifying customer’s financial needs and cross selling products appropriately.- Update feedback system to build strong.

- Handling Complains about the market solving the matter with a report to Municipality.- Responsible for the financial books & records, daily & annual accounts control system.Etc.- Cash flow Management that includes balancing, supervising cashiers, accountants.- Supervise & lead sales staff.- Market research for demands and needs of the customers and.

- Making a professional questionnaire that will cover all customers needs and demands.- Data entry to all the questionnaires into system avoiding any errors in limited time.- Translating Arabic questionnaires into English as per customers request.- Making group as well as individual discussion.

United Arab Emirates

Selling heavy equipmentBeing a consultant for the consumersNegotiating the pricing

Bachelors, Computer Science

Education record