Daniel B. Email & Phone Number

United Arab Emirates

Uae

1. Established and Led Learning Academies:- Successfully established and managed Learning Academies, providing comprehensive training programs.- Developed a highly skilled workforce through effective leadership.2. Developed Sophisticated Learning Paths:- Designed innovative learning paths with sophisticated curricula.- Enabled effective skill development and drove organizational growth.3. Delivered Impactful Leadership Development Initiatives:- Designed and delivered innovative leadership development programs.- Achieved measurable improvements in leadership effectiveness.4. Cultivated Strong Stakeholder Relationships and Secured Funding:- Built strong relationships with stakeholders at all levels.- Successfully secured funding for university projects and learning initiatives.5. Championed Continuous Improvement Practices:- Fostered a culture of continuous improvement.- Drove enhanced learning outcomes and promoted excellence.6. Leveraged Positive Psychology Principles:- Integrated positive psychology principles into learning initiatives.- Created an engaging learning environment for maximum learner success.7. Improved Net Promoter Score (NPS):- Implemented measures to improve the Net Promoter Score (NPS) for learning initiatives.- Indicated high levels of learner satisfaction and positive feedback.8. Led Digital Learning Initiatives:- Pioneered the expansion of digital learning initiatives.- Leveraged technology to deliver engaging learning experiences for learners in the digital age.9. Introduced Technology-Driven Learning Approaches:- Successfully introduced and led technology-driven learning approaches.- Utilized cutting-edge tools and platforms for enhanced learner engagement and skill application.10. Achieved Global Benchmarking Standards:- Raised delivery standards and met global benchmarking standards.- Ensured learning programs aligned with best practices and industry standards.

City Centre Deira

Leadership Development:- Delivered and evaluated innovative leadership development initiatives, leveraging 360° multi-rater feedback to drive growth and enhance leadership capabilities.- Created Individual Development Plans (IDPs) for two core businesses within Ventures, aligning talent development with organizational goals and individual aspirations.Learning Design and Deployment:- Designed and deployed a comprehensive learning portal, enabling seamless access to learning resources and fostering a culture of continuous learning.- Led the successful implementation of the Learning Management System (LMS) SAP Project, streamlining learning administration processes and enhancing user experience.Talent Management and Learning Strategy:- Initiated and designed a talent management project, integrating it within SAP to ensure a holistic approach to talent development and succession planning.- Conducted training needs analysis and identified organizational learning gaps, leading to targeted learning interventions and enhanced performance.Learning Solutions and Operations:- Introduced structured learning curricula (behavioral, technical) to address specific skill gaps and promote a culture of ongoing development.- Conducted learning ROI evaluations to measure the effectiveness and impact of learning initiatives on organizational outcomes.- Supervised web developers and instructional designers in training development projects, ensuring high-quality learning experiences.Technology-Driven Learning Initiatives:- Introduced and led technology-driven learning initiatives such as e-learning and gamification, fostering engagement and knowledge retention among learners.Seamless Learning Operations and Reporting:- Designed and established a seamless framework for learning operations, optimizing processes and ensuring efficient learning delivery.- Provided consistent learning reports to stakeholders, enabling data-driven decision-making and continuous improvement.

🔹 Training and Development Professional with expertise in training needs analysis, vendor management, and e-learning project management.🔹 Conducted comprehensive training needs analysis to identify skill gaps and develop targeted training programs.🔹 Efficiently managed external vendor relations, ensuring high-quality training delivery and cost-effective solutions.🔹 Delivered impactful training programs in key areas, including:- Product knowledge- Systems & processes- Service- Sales🔹 Successfully managed e-learning projects from initiation to deployment, leveraging innovative technologies and instructional design principles.🔹 Oversaw the training calendar, coordinating schedules and ensuring timely delivery of training programs.🔹 Meticulously maintained training records, ensuring accuracy and compliance, and prepared detailed reports for senior management in the Learning & Development (L&D) department.🔹 Managed the L&D budget, tracking expenses and optimizing resource allocation.

- Managing learning projects- Implementing learning programs- Delivering training

- Deliver collections, sales, product knowledge and service training.- Design training interventions. - Conduct training needs analysis.- One LMS and Skill soft MENA regional lead in cooperation with HSBC Group.- Provide research and data management support to learning projects and initiatives.- Provide analytics for reporting and monitor local execution.- Mapping / reviewing processes and systems. - Handling intranet projects and e-learning projects.

- Training and developing staff- Over - achieving monthly and yearly target - Handling all types of delinquent customers- Communicating courteously and professionally with customers while promptly handling inquiries and transactions plus Identifying customer’s financial needs and cross selling products appropriately.- Update feedback system to build strong decisions about defaulted customers and provide report.- Legalities, lawyer consultancy, negotiations and case filing.

- Handling Complains about the market solving the matter with a report to Municipality.- Responsible for the financial books & records, daily & annual accounts control system.Etc.- Cash flow Management that includes balancing, supervising cashiers, accountants.- Supervise & lead sales staff.- Market research for demands and needs of the customers and consumers.

- Making a professional questionnaire that will cover all customers needs and demands.- Data entry to all the questionnaires into system avoiding any errors in limited time.- Translating Arabic questionnaires into English as per customers request.- Making group as well as individual discussion.

United Arab Emirates

Selling heavy equipmentBeing a consultant for the consumersNegotiating the pricing

Bachelors, Computer Science

Education record