Daniel Tait Email & Phone Number

Basking Ridge, NJ, US

• Leads or supports projects and changes as assigned.
• Projects include customer’s network upgrades/ improvements/ new store openings/ managed takeover (MTO) of retail locations/circuits/equipment/ and Copper-to-Fiber transformation.
• Coordinates installation of primary and backup transport circuits.
• Creates new stores’ (phone) line listings, and programs forwarding options in accordance with design for Voice over Internet Protocol (VoIP) phone system; collaborates with VoIP vendor and POTS groups.
• Accesses system databases to document actions.
• Regularly interface with multiple groups and subject matter experts (SME’s) which include: customers (engineering, Project Management and “the business”), internal (remote and on-site) network engineering, service.

Melville, NY, US

• Sold wholesale low-volt solutions to electrical contractors and security dealers. Performed customer service for customers needing warranty repair or replacement. Successfully sourced from over 100 vendors’ products.
• Skilled coordinator who leverages product knowledge, understands clients’ perspectives, and builds relationships with employees of interfacing departments and vendor partners to create quotes and increase sales
• Proven professional who proactively discovers and negotiates obstacles in logistics and finances, smoothing the way to order fulfillment whether drop shipping equipment to job site or will call
• Product personally sold/ processed purchase orders exceeding $6 million
• Grew average $/order metric by double digit growth rate consecutively each year – outperforming company target revenue-increase goal
• Among top salespeople in region for entering into ERP program products which customers purchase from direct and indirect competitors

Reviewed and recorded marketing campaigns' effectiveness. Offered insights on marketing and operations from the customer perspective.Enhanced database with marketing (online) research identifying future business prospects.

Partnered with customers to find solutions to their consumer electronic needs. Presented the benefits of product ownership, overcame objections, and closed sales. Provided outstanding customer service; processed returns; communicated company promotions to customers. Built rapport with customers, co-workers and partnering business representatives. Processed.

Drove a 65' articulated bus in the mornings before class.

Randolph AFB, TX, US

• Point of contact for base communications problems for RAF Mildenhall, United Kingdom (2.5 years). Prioritized and coordinated the repair of critical airbase and communications systems. Liaison between customers.
• Awarded Operator/Maintainer of the quarter (2003)
• Pride and Professionalism award (2003) Installed, configured, programmed, operated and troubleshot SATCOM (satellite communication) and other telecom equipment (tropospheric scatter radios, line-of-sight radios, copper.
• Top graduate in 10-week USAF electronics-principals course (2000)
• Delivered meals for the Meals-on-wheels charity in Suffolk County, United Kingdom.
• Volunteered at the Joan Mann Sports day, an athletic competition for people and children with disabilities.