Corporate Shared Services
Breda, North Brabant, Netherlands
Management of a shared service department – EMEA & Asiao Responsible for the audit & payment for near 2 million transactions per year representing over 1.2 billion in spendo Operations team leader, managing via governance discussion and continual process improvements for EMEA & Asia GE Businesses (hundreds of locations)o Direction of an implementation team, transitioning hundreds of sites in over 60 counties to the shared service processeso Doubled client base and cut cost in half within three years while hiring o Extended service offering by building a process for a new financial service product lineo Lead cross business, cross functional teams in coordinating contingency planning (disaster recovery or supplier bankruptcy)o Process and relationship ownership with GE’s outsourced service providerso Managing all financial, budgetary and controllership aspectsRelationship owner for GE with outsourced service providerso Negotiate and maintain contracts with both our external service providers as well as our internal GE businesses (power of attorney)o Maintain oversight, key process metrics and policyStrategic developmento Design of and development of multiple service offerings and platforms within the financial shared services space. o Risk reduction projects that reduced financial exposure on more that 300 million euros annuallyo Planning & executing a major supplier transitions; pulling regional, cross-business, & cross-functional experts to build a global model that responds to regional needso Building a stable IT structure usable in multiple regions by hundreds of legal entities, receiving standardized data feeds from multiple service providerso Functional ownership for IS platform, understanding user needs and translating into system requirements