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Daniel Baines Email & Phone Number
Head of Training - DA
at
Samsung Electronics
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Head of Training - DA
Location
Dymchurch, England, United Kingdom
Company size
Who is Daniel Baines? Overview
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Quick answer
Daniel Baines is listed as Head of Training - DA at Samsung Electronics, a company with 6523 employees, based in Dymchurch, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Daniel Baines.
Daniel Baines previously worked as Training Manager Europe at Bose Corporation and Training Manager UK|IE at Bose Corporation. Daniel Baines holds National Diploma, Photography, Distinction from South Kent College.
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Email format at Samsung Electronics
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Samsung Electronics
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Profile bio
About Daniel Baines
An influential, innovative and creative professional who has fulfilled senior management roles, across learning and development, training and retail, as well as strategic involvement in customer experience, project management, go-to-market strategies and management of key events. Accomplished and hugely experienced in all areas of the learning and development lifecycle, driving employee professional development. Manages training needs of internal and external partners by utilising a range of technologies and face to face solutions to improve organisational, personal performance and capabilities. Recognised as an inspirational lead presenter at product launches, press and social events and have had the opportunity to be a Tech Presenter on QVC.ACCOMPLISHMENTS• Delivered product and sales training solutions for over 10,000 reseller accounts and 40,000 storefronts across Europe.• Created and deployed a new selling skills strategy for 250+ brand-owned retail stores globally focused on building new customer experiences.• Created and delivered a unique and complete induction training programme and customer engagement strategy for new flagship experience stores in London, New York, Paris and Dubai.• Nominated and awarded as Brand Ambassador with duties including working on initiatives to drive employee engagement and innovation.• Created new mystery shop program from inception to implementation to ensure a consistent customer experience in retail stores across Europe.• Achieved highest sales on QVC for a single product of £1.4million in 24 hours.• Hosted event and presented alongside Lewis Hamilton to surprise six of his super-fans. https://youtu.be/1HQM5GTxAZg
Current workplace
Daniel Baines's current company
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Samsung Electronics
11 roles
Daniel Baines work experience
A career timeline built from the work history available for this profile.
Head Of Training - Da
Current
Apr 2021 - Present
Training Manager Europe
Led a team of trainers across Europe to enable the management, analysis and delivery of training for 15 countries. Recognised as a Brand Ambassador and product expert I managed the complete product and sales training requirements to support go-to-market strategies in collaboration with key internal and external stakeholders.Collaborated with key.
Nov 2016 - Jun 2020
Training Manager Uk|Ie
Led a team of trainers in the UK and IE to manage and deliver sales and product training to internal customer and external reseller stakeholders. Supported all UK and IE cross-functional teams.
Nov 2014 - Nov 2016
Retail Support Manager Uk And Ireland
Responsible for creating a new team in the UK and IE who were responsible for training, merchandising, display deployment and achieving key metrics for the role. Established best practices to be shared across our European based teams.Collaborated with key stakeholders too ensure that we exceed the service level agreements.
Dec 2013 - Nov 2014
Customer Engagement Manager Europe
Responsible for coaching employees to enable them to deliver excellence in customer engagement based on guidelines I created. Created the mystery shop programme based on the desired rules of engagement and ensured that Store Managers adhered to the standards and used the tool to improve employee performance.Created and managed the employee induction.
Apr 2011 - Dec 2013
Store Manager
Oct 2002 - Apr 2011
National Account Manager
Mosaic Uk Ltd
Mar 2002 - Oct 2002
Retail Store Manager
Jul 2000 - Mar 2002
Department Manager
Oct 1997 - Jul 2000
Stock Control Manager
Feb 1996 - Oct 1997
5 education records
Daniel Baines education
National Diploma, Photography, Distinction
South Kent College
A-Level, Photography, B
South Kent College
A-Level, Art And Design, B
South Kent College
A-Level, Communication And Media Studies, B
South Kent College
Education record
North School For Boys
FAQ
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What company does Daniel Baines work for?
Daniel Baines works for Samsung Electronics.
What is Daniel Baines's role at Samsung Electronics?
Daniel Baines is listed as Head of Training - DA at Samsung Electronics.
Where is Daniel Baines based?
Daniel Baines is based in Dymchurch, England, United Kingdom while working with Samsung Electronics.
What companies has Daniel Baines worked for?
Daniel Baines has worked for Samsung Electronics, Bose Corporation, Mosaic Uk Ltd, Orange, and Sainsbury'S.
How can I contact Daniel Baines?
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What schools did Daniel Baines attend?
Daniel Baines holds National Diploma, Photography, Distinction from South Kent College.
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