Daniel Ballenger Email & Phone Number

With over 15 years of experience in customer success and client relations, I am a passionate and results-oriented leader who strives to deliver value and satisfaction to our customers. As a Sr. Manager, Customer Success, I oversee a group of customer success managers who are responsible for ensuring the adoption, retention, and growth of Infor's cloud-based solutions across various industries and regions. I leverage my certifications in adaptability, creativity, and strategy to design and implement innovative and effective customer success programs, processes, and best practices. I also partner with cross-functional teams, such as sales, marketing, product, and support, to provide feedback, insights, and advocacy for our customers' needs and goals. I enjoy working with a diverse and collaborative team of customer success professionals who share my vision of empowering and enabling our customers to achieve their desired outcomes and maximize their return on investment.

Listed skills include Applicant Tracking Systems, Management, Talent Management, Talent Acquisition, and 20 others.

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  Texas A&M University

  General