Daniel Barber Email & Phone Number

Checking and answering emails on team inboxAdding data to system and adding case notesSending letters out to parentsMaking and editing weekly newsletter and sending to mailing listMaking posters with reviews from eventsPrinting documents off when requestedAnswering queries over phoneBooking parents and their children to eventsTaking minutes for meetings

Adding and subtracting stock based on orders that are coming in and outReordering items that are needed in stockAdjusting prices on the website storesRecolouring images of the items for the online storeServing customers at front counterAnswering queries, adjusting orders over the phone

Runcorn

I take calls from customers which includes answering queries, creating/managing accounts and making payments. While in training I did some overtime in the post room where I assigned tags to the customers and sealed the letters within the envelopes. In January 2018 I was given an opportunity to move to the enforcement team where I am currently working, I work on representations made by people and companies with Penalty fines based on the evidence given to me. Other tasks I do in enforcement includetransfer liability from hire companies to the drivers, adjust payments and cancel penalty charges.

Zero-hour contractAdvertising and sampling products for supermarkets and stores, e.g. AsdaSetting up display unitsCustomer service Interacting with customers and explaining in detail the products they were looking at