https://www.alshaya.com/en/Reporting to Programme manager - the responsibilities included but was not limited to:Actively participate in the project initiationCreate and baseline project planPerform resource planning and allocationPrepare and submit stage gate documentationInfluence and manage Business readiness gateWrite and update PID, BRD and Specification documentation with Business AnalystsAssist with environmental preparation (SIT,UAT and RTL)Manage the testing strategy and test case preparationManage and ensure testing executionAssist with data migration strategyManage training set-up and training strategyActively participate in Cut-over planning and strategyUpdate deployment plan and strategyAssist Hypercare manager in hypercare preparationAssist and produce artefacts as directed and requested

This position requires the PM to manage the entire SDLC from start to clos-out. Resourcing is done entirely by the PM for the project and all testing is managed in it's entirety by the PM. Product management and scrum master roles are part of the PM role to ensure the project is delivered on time and in budget.eCore Services (outsourced to crowdbotics) - Berkeley, CANovember 2021 to PresentProject is assigned to the Project Lead when the customer agreed to the PRD and Figma design.The Project lead then:Agree Scope with customer and CSMProject Lead employ FE and BE developersProject lead employ designerProject Lead employ testersProject plan / Sprint planning initiatedSprint and velocity agreed and managedProject kick-off with clientProject backlog and velocity managed by Project leadAll aspect of the assigned project managed and executed by Project leadApplication submission to Apple store and Play Store (managed and finalised by Project Lead)Project Phase 2 initiatedWeb site Scope agreed with customer and CSMProject Lead employ FE and BE developersProject lead employ designerProject Lead employ testersProject plan / Sprint planning initiatedSprint and velocity agreedProject kick-off with clientProject backlog and velocity managed by Project leadAll aspect of the assigned project managed and executed by Project leadProject deployment managed by Project LeadProject handover to operations finalisedProject closure

I am currently employed as a Senior Project Manager at Computicket and Shoprite group of companies from 2008 to present.Through a range of projects and tasks I have developed extensive experience with project management and business analysis in both technical and business domains. I have experience working with financial systems and models, application and smart devices and with complex systems across all sectors of business analysis and project management. I have been responsible for generating functional specifications and requirements analysis. For example, last year I planned and implemented several programs for which I was commended by the clients for my efficient work and viable technical recommendations. I have excellent project management skills built upon a strong knowledge and understanding of technical and financial accounting. My strong IT and technical skills gained while studying and working on my projects mean I am able to advise and assist the technical teams with development decisions and processes. I am a dedicated team player who enjoys the company and support of my peers while being able to manage my priorities and work with minimal supervision. I have strong communication skills – my day-to-day job involves communicating complex data with the technical team and breaking down this information for clients and stakeholders. My analytical and problem-solving skills are well developed. Working on several complex project since 2011, I demonstrated these abilities when I identified and resolved issues in the project plan prior to start date. In all my projects I have always approached problems in a logical manner to find the best solution. . I have extensive Senior Executive engagement and stakeholder management experience with vendor and contract negotiation experience.Most of all, I am a committed professional with the skills and attributes the job requires, and a strong determination to achieve an excellent outcome for my employer.

1.Responsible for Design, Development and implementation of new Computicket Web site2.Responsible for Design, Development and implementation of new iPhone ticketing application3.Responsible for Design, Development and implementation of new android ticketing application4.Lead the Design, Development and implementation of the new iPad web booking application5.Lead the integration and implementation of CRM and BI into Computicket6.Manage the architecture and implementation of Single Sign on project for all platforms7.Responsible for implementation of the IT Audit compliance requirements8.Manage and actively lead the architecture and implementation of Tsogo Sun white label web site9.Participate and consult on the Shoprite Self Help Terminal project (SST)10.Assist and manage the implementation of the Mini Money Market (MMM) project for Shoprite11.Manage and actively lead the implementation of all Shoprite white label sites and hosting it on Computicket infrastructure12.Assist, manage and perform a consulting role in the deployment of a new Oracle Database hardware platform (licensing compliance)

• Translating client requirements into highly specified project briefs• Identifying options for potential solutions and assessing them for both technical and business suitability• Creating logical and innovative solutions to complex problems• Drawing up specific proposals for modified or replacement systems• Presenting proposals to clients• Working closely with programmers and a variety of end users to ensure technical compatibility and user satisfaction• Ensuring that budgets are adhered to and deadlines met• Drawing up a testing schedule for the complete system• Overseeing the implementation of the new system• Planning and working flexibly to a deadline• Providing training to users of the new system• Keeping up to date with technical as well as industry sector developments• Monitoring and improving the efficiency of business processes, as well as collecting and interpreting data about existing processes• Conduct workshops with business to gather detailed user requirements• Work following a standard development methodology• Interpret business processes into user interaction flows and screen layout• Be accountable and send status reports to client and team• Understands Internet, Intranet, Extranet and client/server architectures. • Possesses a thorough understanding of our capabilities. • Maintains awareness of new and emerging technologies and the potential application on client engagements.

•Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. •Identifies resources needed and assigns individual responsibilities. •Manages day-to-day operational aspects of a project and scope. •Reviews deliverables prepared by team before passing to client. •Effectively applies our methodology and enforces project standards. •Prepares for engagement reviews and quality assurance procedures. •Minimizes our exposure and risk on project. •Ensures project documents are complete, current, and stored appropriately. Project Accounting • Tracks and reports team hours and expenses on a weekly basis. • Manages project budget. • Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project. • Follows up with clients, when necessary, regarding unpaid invoices. • Analyzes project profitability, revenue, margins, bill rates and utilization. Technical Understanding • Possesses general understanding in the areas of application programming, database and system design. • Understands Internet, Intranet, Extranet and client/server architectures. • Possesses a thorough understanding of our capabilities. • Maintains awareness of new and emerging technologies and the potential application on client engagements. • Manage project schedules using MS Project •Provide regular project status reports •Manage project risks •Manage project change control •Facilitate communication and negotiation within the Production Team •Manage project clients and relationships Measurable Targets: • Gross profit target • Project recovery ratios • Productive time ratios Core Skills: • MS Project 2003 • MS Office • Project Management • Risk & Issues Management • Time Management • People management/leadership skills • Excellent communication skills

Role was mostly Business Analysis and a little systems analysis.• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. • Identifies resources needed and assigns individual responsibilities. • Manages day-to-day operational aspects of a project and scope. • Reviews deliverables prepared by team before passing to client. • Effectively applies our methodology and enforces project standards. • Prepares for engagement reviews and quality assurance procedures. • Minimizes our exposure and risk on project. • Ensures project documents are complete, current, and stored appropriately. • Project Accounting • Tracks and reports team hours and expenses on a weekly basis. • Manages project budget. • Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project. • Follows up with clients, when necessary, regarding unpaid invoices. • Analyzes project profitability, revenue, margins, bill rates and utilization. • Technical Understanding • Possesses general understanding in the areas of application programming, database and system design. • Understands Internet, Intranet, Extranet and client/server architectures. • Possesses a thorough understanding of our capabilities. Maintains awareness of new and emerging technologies and the potential application on client engagements.

• Do feasibility study (consult with product owner and stakeholders)• Ensure Company strategic objectives/policies are met• NPV analysis – Cost to income benefit• Non-quantifiable cost and benefit exercise• Perform a Project profitable life expectancy• Initiate project o Perform a Risk analysis with project managero Prioritise project with project managero Perform a cost estimation and resource allocationo Perform an impact analysis (S.W.O.T analysis)o Lead the Joint application development session (JAD)o Do Mini spec on data obtained from JAD sessiono Perform Quality check (structured walk through of mini spec)o Write use cases to determine scope of projecto Draw up a business requirement documento Ensure business requirements are signed off by sponsor, senior stakeholders and end usero Confirm and update Use cases o Draw up Functional specification (UML – Object orientation)o Complete Test plan and test strategy documentationo Finalise the technical documentation (Tech spec)o Draft training documentationo Assist with testing (Unit testing)o Perform SIT testing (Integration testing)o Do Implementation planning and change management o Assist with UAT testingo Ensure that Regression testing performedo Train the trainer (front end application training)o Sign off project – Implementationo Onsite support and planning• Lead the Post Implementation Review (PIR)ASSIGNED RESPONSIBILITIES:• Manages all aspects of new projects with direct accountability• Develops and leads the project team to the delivery of successful project outcomes• Identify and resolve project issues• Analyse complex business problems and determine an IT solution• Gather data and analyse business and user needs• Provide recommendations on hardware and software procurement to support client's business goals• Define objectives and scope of business system• Work closely with managers and end users to determine best IT solution

Was involved in a variety of projects as a Business Analyst in Standard Bank. I started my BA career in the BDS department rewriting the Teller system (frontline). This was an 18 Month project which culminated in the 26 Month BDS (Branch delivery system) rewrite project. ASSIGNED BA KPI’S• Performing system analyses on software programs, applications, and web services• Determining system efficiency and functionality by liaising with internal departments and end-users• Reporting to Management and obtaining approval for system development projects• Efficiently integrating new systems, programs, and applications with business operations and services• Employ exceptional communication skills in order to facilitate the use of new software systems• Analyzing and improving the performance of web-based customer portals and support services• Ensuring end-user proficiency with new systems, programs, and applications across departments• Monitoring product licenses and ensuring compliance with IT industry regulations• Ensuring that computer hardware remains compatible with system enhancements and updates• Ensuring optimal system functionality via integrated diagnostics• Promoting system efficiency and security by integrating performance metrics and encryption• Implementing new advancements in the field of system and enterprise architecture• Ability to design and maintain efficient customer portal support and feedback channels• Kept up with IT advancements