Daniel Barnes Email & Phone Number

Ilkeston, GB

East Midlands Airport

• As a Sales Tools Adoption & Support Specialist, my primary responsibility is to support the Head of Sales Process & Tools for the UK. My role is crucial in ensuring the efficient and effective utilization of all sales.
• Drive the realization of the intended benefits of the Sales Tools.
• Improve tool usage and enhance data quality within the UK.
• Act as the primary point of escalation for any issues, managing system/tool upgrades and developments.
• Support the Regional and Global teams in implementing new tools as part of the convergence strategy, as well as other Regional/Global initiatives.
• Ensure the capture and delivery of specific sales requirements in the development of tools.

East Midlands Airport, Derby, United Kingdom

• As a Telephone Sales Executive it is my role to sell a range of products and services to business and private customers. I acquire new business by contacting new leads passed to me and generating prospects through cold.
• Winner of BESMA (The Institute of Sales & Marketing Management) Sales Professional of the Year 2013

East Midlands Airport, Derby, United Kingdom

The Sales Customer Support Team is responsible for taking any diversionary activities from the sales staff to ensure they could sell as much as possible. This is to ensure the sales staff can focus on achieving their revenue targets. Managing 6 people I gave support to help them achieve their objectives but also managing under-performance in a confident.

Somercoates, Derbyshire

Sorter/ Loader In my role I had to take parcels from a belt which have specific post codes for certain areas of the derby region and to place on three different vans. I had to use high levels of teamwork to work well and have to have high organisational skills in order to do the job. In this role it was also essential to liaise with the couriers to check.

East Midlands Airport, Derby, United Kingdom

Customer Service Advisor (Full Time) Using a high standard of customer service I advised customers the status of their parcels, by using the ICT software, liaising with service centers and liaising with couriers. Also I investigated the status issues with parcels such as international shipments being held in customs or even parcels being refused delivery.

City & Guilds - Key Skills Level 3 Ict, Pass

Btec National Diploma Public Services Level 3, Merit/ Merit/ Pass, Merit Merit Pass

Activities and Societies: Physical Preparation for Public Services

Gcse 8 Grades C, C

Activities and Societies: Astronomy GCSE: English Language Grade C English Literature Grade C Mathematics Grade C Science: Double Award.