It's my job to understand technology users, customers, and markets. I discover the context-motivated affect, unfiltered behavior, and hidden cognition that makes users use and buyers buy. Then, I design for meaningful value—and nothing more. I prize efficacy above puff.Sales specialties• New offerings• Enterprise selling and long-term customer relationships• Contracts, legal, procurement, operationsDesign specialties• Interaction simplification and passive experience• Blended physical and virtual experiences• Assistive technologyTechnical specialties• Connected products, Internet of Things (IoT)• Software development: web, mobile, desktop, server, firmware, process• Operating systemsLeadership specialties• Creating the why that enables team alignment• Deciding correctly• Defeating unknowns• Moving organizations forward• Empowerment, advocacy, and talent developmentTop career achievements• Entrepreneur: created two profitable business that genuinely help people• Intrapreneur: created ~$25M/yr services unit and two new departments from scratch• Seller: top pro services AE back-to-back ($5.3M and $7.7M), org's largest ever deal ($5.0M)• Designer: revealed and leveraged the behavioral whys and hows underpinning Capption's experience• Manager: rated 9.9/10 by my team of 15 AEs, SDRs, SEs, and leadsMy distinguishing talent: empathy. I reflexively see from others' perspective and think others' thoughts without fear or judgment. I am not constrained to my own experience.Contact me anytime. I'm happy to connect!