Daniel Basile

Daniel Basile Email and Phone Number

Vice President Field Service @ TOMRA North America, Inc.
Seymour, CT, US
Daniel Basile's Location
Seymour, Connecticut, United States, United States
Daniel Basile's Contact Details

Daniel Basile personal email

n/a
About Daniel Basile

A Service and Operations professional with nearly 25 years of experience managing the customer service delivery process. A proven leader managing employees, large projects and cross-functional teams with a strong focus on integrity, process improvement, quality, and customer relationships. These improvements are driven through staff development, best-in-class processes, technology, and culture changes focused on continuous improvement. Consistently recognized for superior performance through promotions to positions of increased responsibility during his career. Starting out as a FST in his early years, his career progressed including Loss Prevention, Technical Trainer, Field Service Management, and being a Key Account Representative. Knowing the importance of team building and employee development, he initiated a Succession Planning program which identified those with potential and desire for progression. As Safety is always of high importance, he initiated a Safety Ambassador Program that encouraged the participation of employees in steering safety efforts within the organization. Heading the transformation of the original call center from basic entry of service requests and dispatching to incorporate a remote technical support team to provide an improved customer experience in the Customer Support Center. A member of the Core Implementation team for a Field Service Automation system and again for implementation of two other ERP solutions. In addition to his career passions, Dan enjoys woodworking and DIY projects, BBQing, the outdoors, and spending time with his family and friends.

Daniel Basile's Current Company Details
TOMRA North America, Inc.

Tomra North America, Inc.

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Vice President Field Service
Seymour, CT, US
Website:
tomra.com
Employees:
219
Daniel Basile Work Experience Details
  • Tomra North America, Inc.
    Vice President Field Service
    Tomra North America, Inc.
    Seymour, Ct, Us
    View
  • Service Council™
    Advisory Board
    Service Council™ Jul 2024 - Present
    The Service Council™ exists to create a platform for education, knowledge, networking and insight for leaders in service, support and customer management.The Service Council Advisory Board is a group of hand-selected, global service and customer experience executives who are chartering service innovation in their select industry. This board of experts contributes to the community through thought leadership, speaking engagements, research contributions and the sharing of best practices, with the intent of elevating and advancing service.
    View
  • Tomra North America, Inc.
    Vice President Field Service
    Tomra North America, Inc. Jan 2020 - Present
    Shelton, Connecticut
    View
  • Tomra Reverse Vending
    Director Northeast Field Service
    Tomra Reverse Vending May 1997 - Present
    Shelton, Ct
    Director Northeast Field Service. Oversee daily service activities of 42 Field Technicians and 5 Supervisors.Responsible for conducting and coordinating technical training classes.Project managementFleet managerProduct Expert
    View

Daniel Basile Skills

Project Management Operations Management Process Improvement Inventory Management Customer Service Strategic Planning Management Contract Negotiation Team Building Troubleshooting Budgets Leadership Logistics Continuous Improvement Forecasting Cross Functional Team Leadership Microsoft Office Supervisory Skills Team Leadership Account Management New Business Development Sales Management Purchasing Microsoft Excel Contract Management Employee Relations Negotiation Product Development Sap Business Planning Microsoft Word Strategy Sales B2b Business Strategy Salesforce.com Project Planning Business Development Financial Analysis Coaching Human Resources Management Consulting Supply Chain Management Outlook Risk Management Powerpoint Supply Chain Field Service Performance Management Program Management

Daniel Basile Education Details

Frequently Asked Questions about Daniel Basile

What company does Daniel Basile work for?

Daniel Basile works for Tomra North America, Inc.

What is Daniel Basile's role at the current company?

Daniel Basile's current role is Vice President Field Service.

What is Daniel Basile's email address?

Daniel Basile's email address is da****@****mra.com

What is Daniel Basile's direct phone number?

Daniel Basile's direct phone number is +47667*****

What schools did Daniel Basile attend?

Daniel Basile attended Suffolk County Community College.

What skills is Daniel Basile known for?

Daniel Basile has skills like Project Management, Operations Management, Process Improvement, Inventory Management, Customer Service, Strategic Planning, Management, Contract Negotiation, Team Building, Troubleshooting, Budgets, Leadership.

Who are Daniel Basile's colleagues?

Daniel Basile's colleagues are Julieann Shotter, Barbora Krasňanská, Sammy Nilsson, Trine Lise Lind, Aurora Hesthagen-Isaksen, Elisabeth Larsen Hoff, Bram Christiaens.

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