Daniel Bauer Email & Phone Number

District Of Columbia, United States

Bethesda, Maryland, United States

Frederick, Maryland, United States

As the opening General Manager, I was hired to direct the opening and head all operations and Sales department for the new, integrated, 118 room select-service SpringHill Suites with a Lobby Bar and Rooftop Bar. Accomplishments• Opened the hotel ahead of schedule with a full staff during a global pandemic• Established the hotel as a market leader in ADR

Washington D.C. Metro Area

This is a department head position that oversees the operations of a 1153 room high volume convention property which operates under a collective bargaining agreement (Local 25). Responsibilities include the leadership of 50 associates and 5 managers in the Front Office, bell stand, PBX, Concierge and the At Your Service departments. Accomplishments • Increased Check In Experience by 8 points compared to 2019 results • Increased Elite Appreciation by 6 points compared to 2019 results • Improved interdepartmental culture and morale

Washington D.C. Metro Area

This position assists overseeing the day to day operations of a 1153 room high volume convention property which operates under a collective bargaining agreement (Local 25). Responsibilities include the leadership of 50 associates and 4 managers in the Front Office, bell stand, PBX, Concierge and the At Your Service department. Accomplishments• Revamped Sales Force to create a property wide adoption resulting on 80% more usage of the application• Improved Guest Chat Response from 4 minutes to 2.5 minutes

Arlington, Virginia

This is a department head position in a 700 room property that oversees two food and beverage outlets including a three meal a day restaurant & bar and the M Club Lounge. All outlets combined gross over $3 million a year.Accomplishments• Improved outlets service scores by 5 points compared to previous year • Increased Leadership Excellence and BLT sustainability Scores by 4 points and 10 points respectively • Decreased departmental cost in the outlets 5%

Arlington, Virginia, United States

This is a department head position in a 300 room property that oversees four food and beverage outlets including a three meal a day restaurant & bar, A La Carte (Room Service), Espressamente illy coffee shop and the Club Lounge. All outlets combined gross over $2.5 million a year.Accomplishments• Decreased Beverage Cost by 2%• Increased Concierge Elite Satisfaction by 3 points • Increased overall Associate Engagement scores by 10%

Bethesda, Maryland

This position contributes to the Safety and Security department, Front Office, Housekeeping and Food & Beverage leadership by providing assistance as the evening/overnight manager heavily focused on guest relations and problem resolution.