Managed the Local Area Agreement (LAA) Action Plans to deliver service improvement and efficiency as well as maximize the performance reward grant from central government (£6m)Developed strategic action plans for countywide prioritiesAutomated LAA reporting processes, saving 5-working days a quarterProvided multi-agency Project Management for 2 countywide projects with budgets in excess of £1mDeveloped Partnership Competency FrameworksContinually built multi-agency relationshipsSuccessfully negotiated performance targets with central government on behalf of the Northamptonshire PartnershipLead on introducing alcohol harm reporting processes in Emergency DepartmentsIntroduced risk management into partnership arrangementsProvided Chief Executives with the support and intelligence to hold delivery groups to accountSenior User for the delivery of a Partnership Data HubSuccessfully developed a matrix of disaggregated data that could be used by all public sector bodies in Northamptonshire to support priority setting and other decision makingProduced Annual Business Plans for my department and monitored delivery of plans and service level agreements on a regular basis

Managed a team of 10 AnalystsAs Head of Profession I developed my teams skills and enhanced service resilienceContinually identified performance risks and opportunities for improvementLed monthly corporate performance and planning meetingsImproved the HMIC Assessment of the forces Performance Management from Poor to Good.As Senior User on a series of I.T. Projects introduced performance systems and processes to support strategic planning. This was duplicated by other forces in the region.Introduced SPC approach to performance reportingLaunched public facing online crime mappingProfessional support to strategic planning processes including identification of priorities and corporate targetsEnsured senior managers are both well informed regarding departments performance and ensuring Chief Executives are well informed to hold senior managers to account.Held regular meetings with senior customers to ensure the delivery of the most effective products and to identify development requirementsRepresented the force on regional and national advisory groupsDelivered a Business Intelligence Strategy and delivery plan for the organisation

Transformed corporate performance information delivery with greater automation, improving service delivery and providing efficiencies equivalent to one full-time information officerEliminated duplicate data production to ensure 'one version of the truth', avoiding confusion and allowing focus on the real issues.Integrated Performance Analysis products with Intelligence ProductsEnabled Senior officers to make informed decisions regarding use of resources. The force delivered 10-years continuous reductions in burglary and vehicle crimeIdentified and supported implementation of best practice from other police forcesDelivered a number of research projectsEnsured compliance with ever changing Home Office regulatory data requirements

Managed project that moved force survey processes from paper to an online processImplemented online Activity Analysis for officers, saving time, improving accuracy and return ratesIntroduced concise and focused monthly performance information packs for senior managersProvided technical support to Information ManagerSupported Audit functionsResponsible for Environmental Scanning, reporting national and local developments, opportunities and threats to senior managersProcess mapped crime management processes, identifying many opportunities to reduce time, deliver efficiencies and improve servicesBuilt a database to record corporate efficiency savings, reported to the Home Office