Daniel Beaudet Email & Phone Number

New York, Ny, Us

New York, Ny, Us

CUSTOMER OPERATIONS ADVISOR: -Troubleshoot complex issues and provide tech support for customers via Live Chat and Email channels - Draft supervisor-level responses to customers for difficult cases that have been escalated to a manager for review-Troubleshoot and assist customers with the processes of setting up and maintaining a website -Stay up-to-date on all product features and improvements-Coordinate bi-weekly team meeting presentations, including recording detailed notes-Diagnose and communicate site-wide and system issues to the Product Solutions team-Work efficiently with in a high volume environment while maintaining an exemplary CSAT and Quality score

Mclean, Virginia, Us

CUSTOMER OPERATIONS ADVISOR: -Troubleshoot complex issues and provide tech support for customers via Live Chat and Email channels - Draft supervisor-level responses to customers for difficult cases that have been escalated to a manager for review-Troubleshoot and assist customers with the processes of setting up and maintaining a website -Stay up-to-date on all product features and improvements-Coordinate bi-weekly team meeting presentations, including recording detailed notes-Diagnose and communicate site-wide and system issues to the Product Solutions team-Work efficiently with in a high volume environment while maintaining an exemplary CSAT and Quality score

Columbus, Oh, Us

- Provides exemplary customer service with an empathetic attitude and an emphasis on customer delight.- Administers insurance claims for customers with auto glass damage. - Earned top rating for daily call statistics in areas such as Appointment Rate (100%), Wiper Blades Sales (100%), and Credit Card Number Collection (100%)- Represenst many national and local insurance companies as a third-party administrator. - Schedules customers for service by Safelite AutoGlass shops. - Coordinates with non-network shops in order to schedule customers for service in a timely manner. - Transfers misdirected customers to the appropriate department when misdirected in phone system.

- Provided literacy support for students in a Language Arts classroom. - Modified curriculum for students with limited English.- Wrote lessons for students with cognitive disabilities. - Founded a thriving Creative Writing Club for students with an interest in expressing through writing.- Successfully assisted in the improvement of school-wide Ohio Academic Assessment scores by two levels in one school year.- Edited official school documents for correct grammar and spelling.- Developed and organized a school library of thousands of books.- Coordinated a 21st Century after-school program by establishing contact with vendors and enrolling students.

Bowling Green, Oh, Us

- Performed preventative maintenance on dormitory facilities.- Cleaned and repaired hundreds of air conditioning units.- Fastened decorative fixtures to dormitory common room walls.- Replaced light bulbs and repaired windows in dormitories.

Mayfield Heights, Oh, Us

- Provided exceptional wait service for executive banquets, bar-mitzvahs, weddings, and birthday parties. - Tended a beverage bar for non-alcoholic drinks.- Cleaned the banquet hall or other work area before, during, and after each event.- Worked as a main runner between pit suites and kitchen during the Cleveland Grand Prix.- Bussed tables at the Rock and Roll Hall of Fame.

- Provided exceptional wait service for executive banquets, bar-mitzvahs, weddings, and birthday parties. - Tended a beverage bar for non-alcoholic drinks.- Cleaned the banquet hall or other work area before, during, and after each event.- Worked as a main runner between pit suites and kitchen during the Cleveland Grand Prix.- Bussed tables at the Rock and Roll Hall of Fame.

- Provided exceptional sales and customer service at a gourmet cheese vendor.- Gave expert suggestions to customers on a wide range of products.- Supervised other workers.- Inventoried and replaced stock as needed. - Maintained a balanced cash register.