Daniel Bednarz Email & Phone Number

San Francisco, Ca, Us

Metzingen, Baden-Württemberg, De

San Francisco, Ca, Us

* Monitor and maintain 95+ virtual and physical servers at locations in the New York, Atlanta, and Washington DC offices.* Manage infrastructure upgrades and implementations.* Manage backup infrastructure and send DR backups offsite.* Project manage IT Help Desk Team.* Research and implement new technologies to constantly improve the IT infrastructure and work efficiency for AKQA staff.* Work with North American I.T. to assist in infrastructure upgrades and rollouts of new technologies.* Ensure SOX Compliance for AKQA, a WPP company.* Member of DevOPs team to manage virtual (development) and cloud (production) environments.

New York, Ny, Us

Maintain highest level of technical support and management of I.T. assets and data for a wide area network consisting of 125+ laptops/netbooks, 130+ PCs, 20+ Macs and 85+ servers. Maintenance and management of backups of physical and virtual servers. Work closely with the Network Manager and CIO regarding industry trends for best practices in information technologies and make critical technology decisions based on comprehensive research.• Supervisor and project manager for IT Help Desk Team, Levels 1 to 5.• Troubleshoot technical issues for ICSC users on PCs, Macs, laptops and tablets.• I.T. asset management using HP Web JetAdmin, ServiceDesk, and Samanage.• Management of backups for all ICSC offices using Symantec Backup-Exec (Physical Servers), Veeam (Virtual Servers) and utilizing deduplication technology.• Network and VM monitoring of endpoints and servers using ipMonitor and Solarwinds.• Monitoring and maintenance of 85+ virtual and physical servers at NJ datacenter and offices in New York, Toronto, Washington D.C., London, Beijing, and Singapore.• Updating Windows and 3rd party patches using Patchlink, PDQ Deploy, and WSUS.• Management of multiple Exchange 2010 email servers in remote locations.• Configuring and managing Active Directory, Group Policy and Domain Controllers in a Windows 2003/2008/2012 mixed-mode environment.• Management and deployment of Citrix XenApp 6.5 infrastructure.• VMWare 4.1/5.1/5.5, NetApp, and IBM 3500 SAN administration.• Ensure adherence to PCI Compliance and security officer.• Palo Alto for web filtering, Cisco ASA for corporate firewall, and AVG/Sophos for endpoints.• Implementation of help desk ticket system with ITIL using ManageEngine and Samanage.• Work with MIS Director on forecasting department budgets and purchasing.• Work with Vendors, Consultants as well as Web and Database departments on Infrastructure Projects.• Research and implement new technologies to improve work efficiency and customer service.

• Implemented dynamic applications and features using Javascript, PHP, and SQLite programming languages as well as other web technologies.• Implemented, customized and managed the corporate Search Engine using the Google Mini Search Appliance which accessed 50,000+ documents.• Designed, developed and managed Internet websites for 4 Skilled Nursing Facilities for Healthcare Associates.• Streamed audio and video on the corporate Intranet using Windows Media Services 9 (Windows Server 2003).• Audio/Video editing and encoding using software such as Cyberlink Power Director, Windows Media Encoder, Adobe Premiere Elements and other various media converters.• Configuring & Performance Tuning of IIS 5.0 Web Server and Windows Media Services 9 for corporate Intranet.

Provided I.T. support for end users and assisted the Systems Administrator in troubleshooting network and server issues. • Daily Server Maintenance and Backup using Brightstor Arcserve Backup Manager & Veritas software.• Provided desktop user support utilizing remote access technology across a Wide Area Network that consists of 680+ users.• Provided I.T. support for SNF (Skilled Nursing Facility) billing software and resident account management software.• Managed users in Windows Active Directory & Exchange 2000 environment.• Applied A+ & Network+ Certified techniques in workstation and network troubleshooting.• Installation/Removal/Repair of Network, Workstation and laptop hardware.• Assisted in setting up and customizing a Helpdesk system for I.T. issues attached to the corporate Intranet.• Workstation and laptop image management and distribution using Ghost and Acronis.• Monitored and troubleshot server issues in a Windows 2003 WAN environment which consisted of 26 servers. (2 Terminal Servers; 1 Media Server; 1 Exchange Server; 9 PDC; 1 BDC; 1 Web Server; 11 File Servers)• Designed, implemented and managed Resident Entry Log system with network user security features (integrated with Active Directory) using Microsoft Access.

Bachelors, Computer Engineering

Engineer'S Degree, Engineering Science