Daniel Behrens Email & Phone Number

Fort Worth, Tx, Us

United States

Driving product vision, strategy, and roadmap, working closely with cross-functional teams to deliver high-quality products in line with business objectives. Collaborating with stakeholders and customers, gathering requirements and prioritizing features, while continuously refining the product backlog based on feedback and market changes. This role demands strong communication, leadership, and an in-depth understanding of SAFe Agile 6.0 methodologies, all essential for thriving in our dynamic and fast-paced environment.

Fort Worth, Texas

Change leader serving the business to ensure we provide a world class experience for clients and employees. Leveraging the Agile methodology to manage product initiatives and existing product enhancements to elevate client experience and financial advisor engagement. This role enables me lead product development and designed to improve client experience quality through ease, effectiveness, emotion, and loyalty through client retention, enrichment, and advocacy.

United States

Training manager for all banking system applications, communication coordinator and manages the system applications test team. This role blends culture, business, learning, testing and technical responsibilities to ensure execution meets the needs of the business. Project management skills connect the training department with the business units, as well as between system application testers and system administrators. Analyze the budget for trainings, webinars, and certifications.

Fort Worth, Tx

Plan, develop, coordinate and implement bank wide training programs. Manage design quality, measure learning impact and align learning strategies with business objectives. Manage and assist with design of technical and soft-skill materials, assessments, and surveys. Focus on engaging adult learners while utilizing blended learning methods. Maintain all learning materials based on reporting, participant or business feedback, and system upgrades.

I am developing end user training for a banking core conversion. Coordinating training events, schedules, procedure development and creation of training materials for end users and SMEs drive my primary focus.

I fielded escalated scenarios within the department, customers and advisers. Provided initial and on going training within the department to ensure high levels of customer services requirements were met. Supported and filled in for Supervisor as needed.

Established and managed relationships with customers. Cross sold deposit, loan, and investment accounts. Educated clients on bank products and services.