Daniel Behrens Email and Phone Number
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Motivated, detail oriented and results driven professional with a proven record of managing projects from concept to completion, leading change, and coaching individuals to success. Experienced in building and delivering training, accompanied with exceptional communication and interpersonal skills focusing on the client's experience.
First Command Financial Services, Inc.
View- Website:
- firstcommand.com
- Employees:
- 2770
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Bank Solutions And Operational Readiness ManagerFirst Command Financial Services, Inc.Fort Worth, Tx, Us
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Product ManagerFirst Command Financial Services, Inc. Jul 2022 - PresentUnited StatesDriving product vision, strategy, and roadmap, working closely with cross-functional teams to deliver high-quality products in line with business objectives. Collaborating with stakeholders and customers, gathering requirements and prioritizing features, while continuously refining the product backlog based on feedback and market changes. This role demands strong communication, leadership, and an in-depth understanding of SAFe Agile 6.0 methodologies, all essential for thriving in our dynamic and fast-paced environment.
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Banking Product Solutions LeadFirst Command Financial Services, Inc. Apr 2019 - Jul 2022Fort Worth, TexasChange leader serving the business to ensure we provide a world class experience for clients and employees. Leveraging the Agile methodology to manage product initiatives and existing product enhancements to elevate client experience and financial advisor engagement. This role enables me lead product development and designed to improve client experience quality through ease, effectiveness, emotion, and loyalty through client retention, enrichment, and advocacy.
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Avp, Manager Of Bank Training And User Acceptance TestingFirst Command Financial Services, Inc. Dec 2014 - Mar 2019United StatesTraining manager for all banking system applications, communication coordinator and manages the system applications test team. This role blends culture, business, learning, testing and technical responsibilities to ensure execution meets the needs of the business. Project management skills connect the training department with the business units, as well as between system application testers and system administrators. Analyze the budget for trainings, webinars, and certifications.
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Bank Officer, Training ManagerFirst Command Financial Services, Inc. Jul 2013 - Dec 2014Fort Worth, TxPlan, develop, coordinate and implement bank wide training programs. Manage design quality, measure learning impact and align learning strategies with business objectives. Manage and assist with design of technical and soft-skill materials, assessments, and surveys. Focus on engaging adult learners while utilizing blended learning methods. Maintain all learning materials based on reporting, participant or business feedback, and system upgrades.
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Training CoordinatorFirst Command Financial Services, Inc. Jun 2012 - Jun 2013I am developing end user training for a banking core conversion. Coordinating training events, schedules, procedure development and creation of training materials for end users and SMEs drive my primary focus.
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Assistant Manager, Customer CareFirst Command Financial Services, Inc. Oct 2004 - Jun 2012I fielded escalated scenarios within the department, customers and advisers. Provided initial and on going training within the department to ensure high levels of customer services requirements were met. Supported and filled in for Supervisor as needed.
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Relationship BankerExtraco Banks Aug 2003 - Aug 2004Established and managed relationships with customers. Cross sold deposit, loan, and investment accounts. Educated clients on bank products and services.
Daniel Behrens Skills
Daniel Behrens Education Details
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Business Administration And Management, General
Frequently Asked Questions about Daniel Behrens
What company does Daniel Behrens work for?
Daniel Behrens works for First Command Financial Services, Inc.
What is Daniel Behrens's role at the current company?
Daniel Behrens's current role is Bank Solutions and Operational Readiness Manager.
What is Daniel Behrens's email address?
Daniel Behrens's email address is da****@****ank.com
What schools did Daniel Behrens attend?
Daniel Behrens attended University Of Mary-Hardin Baylor.
What skills is Daniel Behrens known for?
Daniel Behrens has skills like Leadership, Team Building, Social Media, Banking, Consulting, Public Speaking, Finance, Team Leadership, Iot, Strategic Planning, Command, Microsoft Office.
Who are Daniel Behrens's colleagues?
Daniel Behrens's colleagues are Frank Sullivan, Daniel Labar, Michael A Konzen, Amy E., Steven Litwiller, Brunhilde Worrell, Karen Recore.
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Daniel Behrens
Student At Boston College Carroll School Of ManagementNew York City Metropolitan Area -
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