• Led a team of 10 QA & automation engineers to successfully migrated manual testing to fully automated, reducing release cycle time by 80% and improving software quality metrics by 70%.• Management and organization of the company's automation system.• Implementation of new automation methodologies and tools in the organization. • HO of 40-50% - writing automation tests for WEB, BE regression & Mobile tests using mainly .NET language, including code review for the team.• Expanding automation infrastructure, supporting, and mentoring teams.• Designed and implemented scalable test automation frameworks for web, mobile, and API testing.• Integrated automated tests with CI/CD pipelines, improving deployment frequency and reliability.• Develop and implement QA policies, processes, and best practices to ensure product quality and compliance with industry standards.• Collaborate with product management, development, and operations teams to define quality objectives and drive cross-functional initiatives.• Monitor and report on key performance indicators (KPIs) related to quality, including defect rates, test coverage, and customer feedback.• Leveraged Postman for API testing and validation, including endpoint testing, in server automation workflows.• Interacting with different types of DB such as SQL Server, MongoDB & Redis (wrote SQL queries, including Join clauses).• Manage QA budgets, resource allocation, and vendor relationships to support QA operations and initiatives.• Hired & mentoring new testers until fully qualified.• experience with cloud-based technologies such as AWS.• Implement & maintained Jira and being Jira Admin.

• Managed a global team of 15 QA and automation developers, overseeing the development and execution of testing strategies.• HO work (~40%): Designed and implemented enterprise-wide test automation frameworks, reducing manual testing efforts by 80% and increasing test coverage by 90%.• Managed multiple QA projects simultaneously with a focus and delivering highest quality product without jeopardizing product delivery schedules.• Automated E2E, functional, regression, and performance test cases using Python language.• Executed detailed test plans and collaborated with developers to resolve high-impact defects.• Responsible for ensuring customer quality standards are met, while maintaining low quality risk.• Leveraged Postman for API testing and validation, including endpoint testing, in server automation workflows.• Actively participated in code reviews, providing feedback to improve code quality and maintain best practices.• Led the development of automation projects from inception to completion, covering the entire software development l• Implementing work guidelines and QA methodologies in R&D.• Hired & mentoring new testers until fully qualified.• Built and established the automation testing and Continuous Integration Environment By using Jenkins declarative pipelines working with AWS & VMware. • Planned, assigned, and allocated testing & automation developers resources based on individual project needs.• Defects logging, classifying, and monitoring daily until closure.• Being involved with nightly CI/CD process, include tracking and troubleshooting failures on Kubernetes infrastructure.• Maintaining Openstack & VMware environments.• Working with Docker containers for Vulnerability Scan project (SAAS) – preformed security scanning using Tenable.io & Twistlock tools.

• Managed 10 testers and 5 automation developers for their various task’s assignments on the company’s end-to-end call Center service provider.• Management and organization of the company's automation system.• Development and maintenance of complex automated tests in C# for large-scale products.• Developing and maintaining the automation E2E testing using Ranorex studio.• Built and established the automation testing and Continuous Integration Environment By using Jenkins declarative pipelines working with VMware.• Managed schedules, infrastructure, test setup, execution, and presentation of results to Product Delivery teams.• Responsible for assuring that product is defect free and compliant with functional, business, and technical specifications.• Wrote test plans, designed, and managed execution of a wide variety of tests based on product and customer requirements.• Responsible for interviewing and hiring new employees.• Tracking meeting for defects logging, classifying, and monitoring daily until closure.• Worked cross-functionally with other managers to streamline operations (Agile Integration Team).• Verified that all process control parameters were being documented and always followed.• Managed documentation of and training on production procedures and work instructions.• Prepare reports to communicate involvement and results of quality assurance activities.• Responsible for tests writing and execution for Sanity, Regression, API level testing, system testing, black box functional testing, client UI testing, stress, load and white box testing.• Managing & leading the roadmap of the product for manual & automation testing, include critical pillars to define product requirements and the used tools to implement the automation.

• Managed and trained 4 Validation Engineers.• Plans and implements Embedded system tests (Sanity and functionality) for chip durability according to the Packet Cable standards (for Voice), and DOCSIS standards (for Data)• Synchronized between validation and Development including writing ATP Documents.• Working deeply with SIP protocol and writing automation scripts in xml language.• Work in Client/Server Linux Environment (Configure CMS, DHCP, DNS and TFTP Servers).• Performs detailed tests with the most advanced equipment.• Configures CMTS, IXIA (for Data Transmission), as well as HAMMER, ABACUS (for Voice Generator).• Writes Automation Scripts in Java language for DECT protocol and testing on J-System Environment. • Writes automation scripts in Tcl/TK languages for PacketCable 1.5, PacketCable 2.0 and DOCSIS 3.0 standards.• Knowledge and Experience in VOIP, IPV4, IPV6, TCP/IP and SNMP protocols.• Experience with SQL Data Base Server.

• Managed the countries, Togo and Senegal (Africa), from a technical and customer relations perspective, providing personal and technical support to the clients for any system-related issues.• Interfaced regularly with the development, marketing, and testing departments.• Travelled frequently to clients to solve technical problems, perform the necessary upgrades, as well as install and implement the billing system.• Wrote scripts using Visual Basic, according to the client's requirements.• Writing testing documents • Wrote various documents in English and French, and communicated with clients in English and French

• Relocated to Belgium and Ethiopia for the purpose of planning the Tetra network coverage for the special forces at the airport, metro stations, and tunnels (Belgium), as well as the complete planning of the GSM network in Ethiopia.• Managed and trained three radio engineers.• Performed statistical analyses, as well as simulations and optimizations of the network.• Performed test drives for the purpose of planning and upgrading the network

 Repaired circuits on the chip level in a DCME project, and in tests: JTAG, Fluke9100, and Fluke 3040.