Daniel Bernales Email & Phone Number

• System Monitoring (Grafana, Zabbix)• Database Management (MariaDB Server)• Cloud Computing (Azure, AWS)• IT Support• Network Management• Windows / Linux Administration• Security Implementation• Patch Deployment (BigFix, WSUS)• Security Policies (RedCloak, CES, Meraki)• IT Security Audit• Work Monitoring / Ticketing System (SDP, ProofHub)• Technical Documentation• Project Management• Managerial/Leadership Skills• Phishing Email Training (Gophish)• IT Security eLearning Training (Moodle)

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  It Engineer

  Jfe Techno Manila, Inc.

  May 2019 - Present - Pasig, National Capital Region, Philippines

  ● Perform distribution of Security Updates for Windows OS, Adobe, and Office365 using HCL BigFix● Basic scripting for software distribution● Responsible for maintaining Security Patches for Windows Servers(2012R2, 2016, 2019) – Exsi VMware and AWS console (EC2)● Troubleshoot and resolve issues related to the Windows operating system● Coordination with Overseas Subsidiaries for Redcloak Security Detection● JFEE Network Unification - Implementation of Meraki device, CES, Redcloak, BigFix, and JFE-SIRT Security Policy● Conduct security audits to ensure that each overseas branch is compliant with security requirements.● Perform technical support for Subsidiary offices regarding Email migration, Office relocation, and infrastructure upgrade● Recognize solutions, document procedures, and maintain knowledge database content up to date.● Manage and monitor incidents and requests throughout their lifecycle in the form of IT Tickets – SDP and Proofhub● Development and Implementation of MS Teams Chatbot● Company IT Asset’s inventory● Communicating with Japanese counterparts and subsidiary vulnerability announcement

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  University Of Bohol

  Computer Engineering