Daniel Bernardi

Daniel Bernardi Email and Phone Number

Customer Success Manager @ ID.me @ ID.me
mclean, virginia, united states
Daniel Bernardi's Location
Atlanta, Georgia, United States, United States
Daniel Bernardi's Contact Details

Daniel Bernardi work email

Daniel Bernardi personal email

n/a
About Daniel Bernardi

Experienced Customer Success Manager with a demonstrated history of working in the SaaS industry. Skilled in Management, Leadership, Strategic Planning, Project Management, and Customer Service. Strong sales professional with a Bachelor's degree focused in Business Administration and Management from Georgia Southern University.

Daniel Bernardi's Current Company Details
ID.me

Id.Me

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Customer Success Manager @ ID.me
mclean, virginia, united states
Website:
id.me
Employees:
185
Daniel Bernardi Work Experience Details
  • Id.Me
    Customer Success Manager
    Id.Me Mar 2024 - Present
  • Talkable
    Customer Success Manager
    Talkable Sep 2021 - Mar 2024
    Atlanta, Georgia, United States
  • Dataclover, Inc.
    Senior Account Manager
    Dataclover, Inc. Jun 2018 - Sep 2021
    • Responsible for managing a book of business made up of over 60 accounts throughout the United States, generally building rapport with upper management, dealer principles, and C-level clients to help drive upsells and retention. • Responsible for creating and implementing marketing plans on a quarterly basis with the dealership’s fixed ops departments to drawback inactive customers, new prospects and assist dealers in retention efforts through our SaaS platform. • Implementing new digital marketing strategies such as Facebook Marketing and Google SEM and analyzing outcomes to grow revenue.• Gathering data and other KPI for each account and basing upsells and referral opportunities based on results • Exceeded marks for customer engagement, quarterly quota, referral business and retention on existing accounts year over year.
  • Centimark Corporation
    Service Sales Representative
    Centimark Corporation Jan 2018 - Jun 2018
    Duluth, Georgia
    • Responsible for acquiring new territories, markets and accounts.• Identifying market trends, maintains awareness of competitive activity in the industry.• Develop and maintain client relationships with a focus on customer service as a key priority for business referrals and repeat business.• Provide technical information - price, quality, point of sales material and preparing the necessary documents and proposals. • Resolving customer orders, inquiries and problems and being able to adapt to changes.
  • 753 Group Llc
    Account Executive
    753 Group Llc Dec 2016 - Jan 2018
    • Responsible for order fulfillment, shipping and reporting across multiple global distribution channels in a start-up environment. • Design, implement and monitor new operational framework to increase distribution; system contributed to over 110% increase in sales from FY16 to FY17. • Serve as main point of contact for all shipping and receiving services; owner of risk management and fraud prevention processes.• Oversee new product launches via communication channels and campaign management. • Write and execute demand generation campaigns using marketing automation. • Reporting 1.1M in annual sales for FY2017; selling the business early 2018.
  • Technipower, Inc.
    Account Manager
    Technipower, Inc. Jul 2016 - Dec 2016
    Alpharetta, Ga
    • Responsible for entirety of recruitment cycle: sourcing, interviewing, placement and delivery.• Exceeded marks for customer engagement, outbound activity and placements at departure. • Trained new hires as start-up was growing rapidly (new colleagues added every week). • Proposed video interviewing to CEO and COO as differentiator; implemented company-wide.
  • Monster Energy
    Brand Ambassador/ College Ambassador
    Monster Energy Aug 2014 - Jul 2016
    Statesboro, Ga
    • Responsible for the coordination and execution of 6+ promotional events every semester. • Developed and implemented marketing strategies that increased overall product and brand awareness. • Consistently worked 30+ hours to staff, execute and sponsor each event.• Exceeded all relevant KPIs for event success; was promoted to manage more activations given prior success.

Daniel Bernardi Skills

Customer Service Management Leadership Project Management Microsoft Office Strategic Planning

Daniel Bernardi Education Details

Frequently Asked Questions about Daniel Bernardi

What company does Daniel Bernardi work for?

Daniel Bernardi works for Id.me

What is Daniel Bernardi's role at the current company?

Daniel Bernardi's current role is Customer Success Manager @ ID.me.

What is Daniel Bernardi's email address?

Daniel Bernardi's email address is da****@****ble.com

What schools did Daniel Bernardi attend?

Daniel Bernardi attended Georgia Southern University.

What skills is Daniel Bernardi known for?

Daniel Bernardi has skills like Customer Service, Management, Leadership, Project Management, Microsoft Office, Strategic Planning.

Who are Daniel Bernardi's colleagues?

Daniel Bernardi's colleagues are Christian Flanders, Kelsi Petersen, Ariel Angeo Villania, Myles Henderson, Josh Rosa, Mohammed Ali, Daya Kuga.

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