Daniel Betteridge Email & Phone Number

As Team Leader in the Partner Contact Centre I have used the skills developed in this growing company to provide high quality customer focused solutions in a role that varies according to the needs of the customer. Organising and supporting my team to produce the best results we can, leading them to be efficient and well motivated and assist them to develop their personal skills while at all times maintaining my own high level of customer service as required. Providing timely and efficient service support to internal partners and offering solutions that fit their requirements. I am motivated to achieve personal targets as well as those set by the management group and as required by my customer facing role. I take pride in my customer contact skills and in my ability to take on new tasks and learn new skills as my role changes and develops, including the more formal requirements provided by the external courses I have taken over time to continuously update my knowledge.

Listed skills include Managed Services, Cloud Computing, Software As A Service, Microsoft Exchange, and 2 others.