Daniel Beulah Email & Phone Number

Jacksonville Beach, Fl, Us

LMS Administrator for the Relias healthcare e-learning system:Responsible for the development and implementation of complex curriculums and course modules; User and course enrollment management; Assisting learners as the initial point of contact by answering inquiries and providing immediate resolution or careful redirection to escalated support resources; Accurately pulling and managing reports for supervisors and company leadership.Compliance: Managing the state required continuing education of all licensed employees. Ensuring company wide compliance with BHL’s accrediting body.Documentation coordinator: redeveloped companywide documentation criteria for better communication between departments and easier reporting throughout the hierarchy structure.Implementation Specialist: . Responsible for gathering, verifying maintaining the data that will be used to create a crisis care map for the City of New York. Designed an engagement plan for the different agencies to provide updated information on their programs to be input into the system. Helps implement BHL's platform for clients. Including staging, q/a, developing release notes and creating client training demos.

Jacksonville, Florida

Responsible for the development and implementation of online graduate programs. Including the Masters of Medical Science, Masters of Nursing and Business Administration, Masters of Health Informatics, Master of Health Informatics and Business Administration, and the Masters of Sports Management.Works closely with MSMS program partner Ponce Health Sciences University to provide real time course analytics for students to enhance their competitiveness for entry into medical school and other professional health schools.Responsible for application review, registration and academic advising of students in Jacksonville University’s graduate programs. Acts as the liaison between the University and graduate students often advocating for them in graduate committees. Tracks, manages and presents program data to program directors and senior University management. Manages an in-depth knowledge base for academic advisors and MSMS students via Blackboard and Canvas LMS systems. Troubleshoots technical, audio, and visual issues for in-person and remote classrooms. Implements hotfixes for technology supports through hardware and software manipulation.

Jacksonville, Florida Area

Provided high level in depth technical support and customer service for the Tamale Research Management Software on the behalf of clients. Diagnosed, interpreted and resolved technical issues, implemented new solutions, and escalated action items directly to product development when necessary.Maintained client confidence while handling confidential data while providing in-depth, server monitoring and maintenance on Linux based servers. And evaluating potential systemic and compatibility issues.Maintained and created a technically detailed knowledge base of known issues, fixes, and software functions of the Tamale Research Management Software for clients and internal use.

Responsible for the creation and implementation of a in depth marketing research knowledge base. Directed several teams, including IT, research, and web development, through conception and into final implementation. While ensuring all stake holder needs are met. LMS administrator for Meclabs’ online education courses for customers and partner company’s employees. Responsible for developing, testing, and advising senior directors on new course development. Managed customer service team, ensuring coverage and creating best practices for communication with clients. Helped develop master certificate courses in marketing as part of a partnership for the University of Florida’s School of Business.Provided copywriting for internal technical publications and content for the Marketingsherpa and MarketingExperiments blog. Updated company websites. Successfully increasing traffic and SEO performance by using Google Analytics and a/b split testingCataloged books, data from experiments, and various media into a searchable library system for the CEO (Flint McGlaughlin) using Koha an open-source Integrated Library System. Curated and directed the development of physical reference library.

Jacksonville, Florida Area

Liaison between 30,000 registered financial advisors and Federal, independent and state security regulatory agencies.Ensured all registered representatives of Merrill Lynch/Bank of America conformed to federal and state trading laws while maintaining an active license.Registered representatives with different states and countries to allow them to perform regulated trading activities.Worked closely with FINRA (Financial Industry Regulatory Authority) as a negotiator on the behalf of registered representatives with open cases involving deficiencies on the registered representative’s record.

Jacksonville, Florida Area

Responsible for assisting with the administration and organization of a library. Helped library visitors find the right reference materials, processing interlibrary loans and registered new library accounts. Wrote reports on library material status and user usage for library administration.

Bachelor Of Arts (B.A.), Anthropology

Activities and Societies: Chinese Culture Club

Master'S Degree, Library And Information Science