Daniel Bina Email and Phone Number

Create and maintain customers and vendors utilizing IBM Sterling Gentran EDI, Standard x12 version 004010 or flat file formats, to exchange data.• Collaborate with the customer or vendor to gather requirements and complete setup, testing, and implementation of the requested EDI transactions.• Modify existing Customer and Vendor setups to accommodate new requirements.• Work with internal departments and external customers to research and correct system issues.• Perform on call support to ensure proper functioning during off hours.

Maintain various third-party systems including Uptivity, IVR, PBX, Proactive Dialer, OnQ, CallTech, Verint, and CMS.• Support customer service team with issues that may arise performing daily functions in each of these systems.• Work with the system vendors to perform system upgrades.• Perform on call support to ensure proper functionality during off hours.

Synergex ProgrammerSoftware Developer on the Production Support team.• Developed and modified Synergex programs used for order entry, invoicing, claims, and customer service.• Processed month end and year end business financials.• Performed on call support to ensure proper functionality during off hours.

Contract Programmer at United States Steel Information Technology Professionals, Inc., Pittsburgh, PA• Worked in the capacity of contract programmer for ITPI, with knowledge in IBM/MVS COBOL, JCL, IMS, CICS, DB2, SQL, Chore, and PL/SQL.• Provided post implementation support for new Oracle ERP system.• Entered and tracked defects for ERP in Quality Center.• Created requests and packages in PPM for ERP change.• Developed and maintained IMS batch and online programs.• Updated and maintained CICS transactions.• Developed and maintained batch and online programs, DB2, and PL/SQL programs.• Managed Oracle data through the use of Unix programs, TOAD, and SQL.• Provided timely and accurate user support and data correction services.

Worked in the capacity of a contract programmer for Pyramid Consulting Group, with specific knowledge in IBM/MVS COBOL, JCL, IMS, CICS, DB2, PTM, ALM, Endevor, and Mercury. • Utilize COBOL programming techniques in an IMS/MVS environment.• Development of IMS batch and online programs for the Conversion of Royal Bank of Canada data to PNC systems.• Create new CICS testing environments for the RBCB conversion. • Create Application Life Cycle, test plans in Mercury.• Create and maintain Technical Requirement Specifications for changes.

Worked in the capacity of a contract programmer for ITPI, with specific knowledge in IBM/MVS COBOL, JCL, IMS, CICS, DB2, SQL, and PL/SQL. • Post implementation support for New ERP system• Enter and track Defects for ERP in Quality Center • Create Requests and Packages in PPM for ERP changes• Utilize COBOL programming techniques in an IBM/MVS environment.• Develop and maintain IMS batch and online programs.• Update and maintain CICS Transactions.• Develop and maintain batch and online programs, DB2, and PL/SQL programs.• Manage Oracle data through the use of Unix programs, TOAD, and SQL.• Consistently provide timely and accurate user support and data correction services.• Expert level of knowledge of Chore and Unix systems.• Professional utilization of both internal and external client service management, and management communication skills.

•Assisted in the company-wide PC conversion and standardization to increase efficiency and help with troubleshooting capabilities.•Led the effort to remove outdated software in order to reduce operating costs.•Responsible for the replacement and installation of new PC hardware.•Managed exchange server and virus removal support services.