Daniel Bishop Email & Phone Number

London, England, GB

London, Greater London, United Kingdom

· Provide accurate and consistent specialist advice and support to Financial Advisers and IFA Administrators on all aspects of company employment policy and employee relations issues.· Manage and motivate the team on a day to day basis· Ensure that the HR system is effectively maintained and kept up-to-date.· Carry out improvements to work processes as.

London, United Kingdom

• Served in multiple roles with high-level responsibility for ensuring seamless office operations and optimisation of processes in the customer relations and collections departments. Lead team of 50 in the areas of.
• Served as key leader during start-up phase of company; contributed to meeting OFT regulations and promoting business growth in lending services.
• Implemented processes to boost business lending from £100,000.00 per month to £5 million.
• Trained collection team members to utilise strategic debt collection tactics that reduced delinquency rates from 30% to 12%.
• Seamlessly handled escalated complaints from the British Cheque and Credit Association, the CCTA and any from the Financial Ombudsman Service.
• During 2014, selected as Head of Collections to manage regulatory processes related to changes in the Financial Conduct Authority; re-strategised processes to align with fair lending and positive customer service.

Bromley, United Kingdom

• Trained, supervised, and managed team of loan underwriting professionals to improve daily performance and support organisational success. Wrote the Lending Manual for new and existing staff members. Served in the.
• Executed strategic processes to support and encourage staff to exceed performance objectives.
• Oversaw comprehensive program implementation to meet government and industry compliance… Show more Trained, supervised, and managed team of loan underwriting professionals to improve daily performance and support.
• Oversaw comprehensive program implementation to meet government and industry compliance regulations. Show less

London, United Kingdom

Directed relationship management strategy and coordinated business-to-business partnerships between company depots and large UK-based banks with ATM machines. Supervised teams ensuring the timely and accurate allocation of cash at ATMS. Oversaw processes and procedures to meet SLAs, delegated team priorities and workloads, and participated in client.

London, United Kingdom

I Joined Lloyds TSB as a Customer Account Manager. I worked in the Local Branch as a Cashier as well as on the welcome/help desk. After proving myself to be an articulate Customer Account Manager, I have been assigned to join other short-staffed branches throughout the South East of London. ♣ Cashiering♣ Compliance♣ Fraud Prevention.♣ Opening Bank.